Andaz Shenzhen Bay

The concierge named Sky was fantastic and so helpful. I loved this place, spa was incredible. Food was also really good.

Amazing experience for traveling with a family. Very thoughtful personnel, comfortable rooms, and all requests have been done shortly and efficiently. High level of hospitality. Thanks a lot for making our stay so remarkable.

Fantastic location, attention to detail in rooms was immaculate. Complimentary mini bar with great turn down service. Will definitely stay here again! Would be good to touch up on the teams English though as we had difficulty ordering in room dining.

Right next to the MixC mall, the surroundings are nice, except for an under-construction building next to it. The hotel lobby is quite small and artsy but not grand. Room amenities are good, but the layout is a bit weird, with beds by the door and bathroom and closet behind the beds. A fixed wooden shade obscures the view.

Stayed one night on Christmas Eve, their services is good, the check in main lobby is a bit confused and small, the route from lobby to elevator is also not clear to first time guest. Located at aside of luxury shopping mall. But you should take taxi or public transport if you want to go local restaurants.

Sky Faye Julie Yuki thanks for all your help. Appreciated and very good service.