STARWAY Hotels in Shenzhen

Very nice decent hotel. The room was very spacious and the toilet too. The bed was very comfortable for a chinese hotel. It was a budget hotel but worth the price. Very close to the subway station as well. Bao’an Stadium Exit B - about 5 minute walk. Will definitely stay again if I get the chance! ❤️

We came over from Hong Kong and we’re a family of 2A2C + 1 baby. We chose this hotel because we wanted to visit the Shenzhen Wildlife Zoo and this hotel was one that’s within close distance to the Metro Station. Did a bit of research and this was our top choice for reasons listed below: 1) 2 double size beds 2) Children stay free 3) Convenient Location (Xili Station Exit B) it’s like 1 min walk, literally just at the metro exit and you will see it. 4) Lots of Eateries & Convenience Shops nearby 5) KFC and Macdonalds & 366 Street 6) Competitive Price (Value for Money) Check-in was fast, Room was big, Shower had good water pressure, Bedding was clean and comfy, Bath Towels & Toothbrush / Toothpaste provided, TV had local channels, Robot that delivers your food delivery order to your room, It was easy to walk to 366 street for food and convenience shops etc… (we went during the evening and we enjoyed the lively atmosphere and was pleasantly satisfied with the abundance and variety of food selection.) There is a Lawson shop. There are also a couple of hair salon, 便利店, fruit stalls, beef hotpot, fast food, snack stalls, mixue etc… The hotel is surrounded by eateries, and I think there is also a shopping mall across the street. 5 star for convenience! Easy to locate hotel from metro exit and no worries about access to food (by foot or via food delivery) It would have been better if the room offered a mini bar fridge for refrigeration for guests drinks or for nursing mums to store milk. The floor was sticky and our feet were black, improvement on house keeping for flooring cleanliness would be an important aspect to improve on for overall guest comfort. It’s a 8/10 for our family. I like that it was fairly quiet despite being situated near roads and traffic area. Pleasant stay! They were kind enough to help me store my baby’s milk and freeze my ice bag for me with no extra charge. Yes! We will definitely stay again. Sign, Singapore Family with young children Living in HK.

衞生：可以 環境：新裝修沒問題 設施：一般般 早餐説實話沒啥可吃的，速溶咖啡☕都沒有 服務：忍不住吐槽了，第二天居然沒有打掃房間。 我跟同事一早出門，直到晚上八點回酒店一開門房間跟早上出門的狀態一樣。兩個大老爺們住，一天不打掃房間，這個服務不敢恭維。説展會忙，阿姨有疏忽。展會忙我理解，一天到晚上都沒打掃我不理解，明明就是忘了打掃，服務流程有問題，不要找展會原因。十幾年的出差商旅歷程，大大小小、高中低檔全國各城市各類酒店都住過。這是我第一次碰到忘記打掃房間的酒店。深圳星程有點打臉了。後續安排阿姨來補打掃了房間，值班經理也道了歉，但我還是從心裏很不舒服。①出去工作一天已經很辛苦了，影響了我本該休息的時間。②酒店衹是口頭做了道歉，並沒感到誠心的道歉及給我們造成的不便。希望星程或者華住會的相關領導，看到這個評價可以跟我聯繫下。給出未來如何杜絕這個情況發生的實際解決方案，不要再給其他住客帶來不便及麻煩。如果三個工作日內沒有接到跟蹤電話，我將投訴到華住會客服總部，讓你們公司的客服部給出更合理的方案。

Because the price is not high, overall it is satisfactory, the laundry room, the restaurant has a lot of breakfast varieties, the health is also very clean, there is a lot of flowers in the stadium hotel yard next to it, the front desk girl smiles very sweet.

The room is newly decorated, clean and bright, spacious, fully equipped, with soft and comfortable lighting, and the bed and pillow are moderately soft and hard. Although it faces the road and subway, the sound insulation is good and almost no noise can be heard. The only drawback is that the shower facilities are relatively old and need to be updated. The breakfast tastes good too.