GGuest UserI attempted to work things out with the hotel and trip.com prior to leaving an unfavorable review, since most customer reviews seemed like their experience was different.
Hotel booking was for 7/17/2021. The location of the hotel was perfect for what we needed. The common areas were clean. The staff we encountered were professional. The room we were booked into was right next to barking dogs. We were then swapped rooms with a couple that did not ”need” the suite they were booked into.
The suite was not clean, we were in town for a wedding. I thought it smelled like dog, my husband thought it was feet. The air i the room was blasted on high but it was hot and muggy.
We had enough time to change cloths and head to the venue. While at the wedding we kept thinking and talking about the state of the room, the thought of staying in that room was making me sick.
After the wedding I went back to the hotel and we checked out that night and opted to drive the 3 hours back home. When checking out I opted not to say anything to the gentleman behind the desk because he was not very personable and In was alone. I personally would never stay in this hotel again.
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