Burlington Berties

As soon as you walk through the door this wonderful hotel gives you a ‘warm hug’. The decor and furnishings are beautiful all the way through from the reception area, to the lounge, dining/breakfast room, stairway and room. We didn’t arrive until late on a Friday evening and Sally had very kindly already worked out that our journey time would have been about 2.5 hours and after such a long drive we would probably be too tired to go out and find somewhere to eat, so she arranged for the kitchen to stay open a bit later so we could eat in their restaurant. Sally even took our bag up to our room so we could head straight to the restaurant. The food and service was absolutely first class and I can see why non residents go there to eat. Whilst at our table Sally came over to us to say she had noticed how tall my partner was (6ft 6”), so she had upgraded us to a room with a larger bed free of charge. Our room had everything we could ask for, beautiful bedding, lovely toiletries and fluffy towels and bath robes. The lounge area is so inviting and comfortable and you can order your drinks from there, so no need to stand and order at a bar. We sat in the lounge with the owners (Sally and Joanna) and listened to their story about the refurbishment of the hotel. Their hard work and passion for the place has really paid off. Breakfast is included in the price and was delicious, with plenty to choose from. All the staff are so friendly and can’t do enough for you and the food the chef turns out is second to none. Would we go back? Yes, in a heart beat.

From the outset, a very warm welcome from Joanna & Sally. The staff are attentive and can’t do enough for you. The whole experience was excellent and very relaxing thanks to the staff. It is like walking into someone’s own home. The bedroom was very clean with great facilities. We will definitely return.

Stayed in Old Vic that we have stayed in before. Plenty of wardrobe space, nicely decorated, clean, comfortable beds, good facilities in room, shower good and towels large and thick! Can't personally think of anything that would have improved our stay. We will return. well done and keep up the great work.