"A hotel stay experience that exceeded expectations
The hotel I chose for this trip completely refreshed my expectations of ”comfortable accommodation”. From stepping into the lobby to checking out, every link makes people feel comfortable.
The moment you walk into the room, the first feeling is ”refreshing” - there is no dust on the ground bare feet, the corners of the tabletop, window sills and other easy to accumulate dust are wiped spotlessly, even the bathroom sink gap, shower area tile cracks are clean and can not see dirt; The mineral water placed on the bedside was frozen, and a handwritten weather reminder card was pressed under the cup cushion. Even the charging socket was intimately equipped with different types of data cables. These small details were instantly full of goodwill.
The bedding is even more surprising, the mattress is moderately soft and hard, and it can fit perfectly with the waist after lying down, and there will be no collapse or excessive discomfort; The quilt cover and pillowcase are made of high-branch cotton, soft and breathable, even the pillow core is filled evenly, there is no lump, every night you can fall asleep quickly, and there is no fatigue of shoulder and neck pain after waking up.
The service experience is even more impeccable. At check-in, the front desk staff not only took the initiative to introduce the location of the hotel's facilities, but also recommended nearby specialty restaurants according to my itinerary, and even helped to reserve restaurant seats in advance; During my stay, I found that the remote control of the air conditioner was a bit malfunctioning. After the photo was sent to the customer service, the maintenance staff came to the door in less than 5 minutes to replace the new one. When I left, I also asked if there were other needs. When I checked out, because I was in a hurry, the staff also helped me print the invoice in advance, so that the whole process took less than 2 minutes.
The most surprising thing is its price/performance ratio. This price is very competitive in the same location and grade hotel. It not only includes a rich breakfast (cooked noodles, fresh fruits, freshly ground coffee), but also free use of the hotel's gym and laundry room. Laundry laundry and drying services are even provided, at no extra cost.
This stay really impressed me, whether it is the details of the hardware facilities or the temperature of the software service, it is far beyond expectations. Next time I come to this city, this hotel will definitely be my first choice, and I even want to recommend it to friends who plan to travel here."