Hidden Hotel Hotels in Shijiazhuang

The hotel has seen better days but is still kept very clean. The bed towels are very hygienic. The waiters were very welcoming. There are many choices for breakfast, including Chinese and Western styles. We will prepare fruits every day for two consecutive days. They also prepared pear water the next day. On such a dry day, they really took care of the guests' needs. There is also a late-night snack period in the evening, where you can go up and eat free noodles. 👍

A very well kept facility with friendly, helpful staff. If you’re not comfortable with heights, don’t stay here. Even if you aren’t, consider it. I would recommend the executive suite with the 180 degree window coverage; a beautiful view to wake up to~

Overall the experience was good but at check-in I was surprised at the line of questioning from the clerk. Why is the name of the local company I came to visit required during check-in? My visa is a resident visa so I was surprised at this line of questioning. Other than that I don’t have any complaints and quite enjoyed my stay.

I am very disappointed with the management of the swimming pool at 6th floor regarding to : 1. No life guard provided and allow non-guest swimming lessons occupying the whole pool without the area separated. 2. There are three so-called coaches to look after the pools but they all turn a blind eye when seeing someone break the safety codes including diving. 3, as you know no matter the business arrangement between intercontinental and the pool operation team, we as a guest the interest of us should prevail over the non guest learners of the swimming lessons. 4. I have repeatedly reminded the swimming coaches about the issue but they just do not pay any attention and performed any precautionary actions.

The environment is good and it is close to the museum. It is a good place to go out. The service is superb. In particular, the guest room manager Ping'er's warm and thoughtful service brought goodnight milk and fruit, as well as sugar-free pear water. Manager Ping'er also kindly reminded us that if we like to drink sweet, there is sugar at the bar. After checking out, we also returned the WeChat visit. The service of a five-star hotel is superb👍

I stay here every time I come to Shijiazhuang, because the location is very good, not far from the train station, and it takes about ten minutes to get there. When you cross the road on the left hand side of the hotel, you will find Xinbai, and when you cross the road diagonally, you will find Vientiane City. There is an underground passage on the right hand side. It is cold now, so it is warmer to walk down. There is a subway station down here, and it goes directly to Shijiazhuang Station in four stops. The service at the front desk and the guest room is very good. This time, they also gave me gifts during the Chinese New Year. In the past, mineral water was placed in the corridors on each floor, but it was not available this time. However, it was delivered quickly after a phone call. The swimming pool is not open now, and it costs more than 500 yuan a day, including breakfast for two. Disadvantages: The toilet (the automatic toilet makes a huge noise when it is used) and the air conditioner in the room I stayed in this time are very noisy. The cleaning is also a bit average. The most unsatisfactory thing is the service in the restaurant. I stayed here for two days this time, and the waiters in the restaurant did not smile as a whole. This morning, I went to the restaurant and put the dishes on the table. The waiter came to clean and lay the tableware. I saw it and immediately picked up the plate. She didn't even look at me, let alone say thank you. After all, I helped you reduce the workload, right? This is basic courtesy. There was also a lady cooking noodles. I said, ”Hello, do you have noodles now?” Then she glanced at me with a very unhappy look, and without saying a word, she picked up a bowl of cooked noodles and handed it to me, making me feel like I was eating her food. I don't know how the restaurant waiters are trained, but for Shijiazhuang, this hotel is considered high-end, and such service is really lacking.

The hotel room is quite large, with its own bathtub, quite comfortable, clean and tidy. The front desk staff is also very enthusiastic. There are also many small restaurants nearby. The only drawback is that parking is inconvenient. There are too few parking spaces in the hotel and it is not easy to park.

The hotel is in a good location in the city center. There are two large shopping malls nearby, which is quite convenient for eating and shopping. There is also a museum nearby, which is only a few minutes' drive away. If you stay, you can park for free in the basement, which is quite good. The hotel's reservation depar**ent called in advance to arrange the room and sent fruit. The service is warm and considerate.