The Heritage Club - Tripura Castle

We had an excellent stay in this resort. It was a majestic property in the city of Shillong. Rooms were excellent and spacious, room service was prompt. Foods were tasty. Although brekafast spread were a bit less, all of the items were tasty. However, they dont respond to the calls made in the number provided in the website. However, they respond to mails promptly. This thing can be addressed.

It's a wonderful property ...great hospitality and food is also amazing . So., if u are looking at photos and don't have the idea what exactly the property offers pls read this review... So property is divided into two vicinity ..one is heritage side and another is new premises...we opted for new premises it has a cafe restaurant and cottages also one villa/queens bedroom adjacent to each other divided by a sitting area ..amazing space for two families..rooms and bathroom are super spacious. One of these room faces valley view and another faces country view . The new side of property is towards valley so there are slopes to be climbed to go to breakfast or anywhere outside of the rooms i would suggest family with elderly people should enquire in detail if going for new property. I didn't get chance to visit heritage wing. So no idea about it. For the hotel ..i would suggest you all to put up latest photos of property as it's beautiful but website is not doing justice. Room service..house keeping staff and weighting staff is courteous polite and pleasent ...chef was kind enough to accommodate every need and customisation of food . It was an amazing stay i would recommend this property if u r visiting meghalay.

It’s a beautiful property. However, the service standards are not as good. We were a group and with 4 rooms and we were given cottages that were far away from each other. And completely different types of rooms were given. Only the next day we got nearby rooms as per our request. It’s the perfect location for the ones who want to be away from the hustle and bustle of the city. It’s hilly area and the cottages are not easily accessible. We were told that there is buggy service whenever we need but our experience was opposite. There is only 1 buggy service that goes down the hill to those cottages where we stayed.

Me(samindra)wife (nikita) Stayed on 26th to 1st march2025 Dinner was amazing but Ms Wanbha is more then amazing because her innocent face & serve to food &also her manner was fantastic My wife &Me started to call her beta(daughter) & also at breakfast time manager i don't name but she came from Calcutta she is also very very nice As per my filings resort is running with like this type of smiling faces Regards Sam & niki

Actually I thought of having dinner with my family on the 25 but when we reach there the staff was very rude as if they are busy the whole year and the buffet also has no item left and has the audacity to offer us. I was a regular customer and I know chef choy very well and I wasn't expecting to be treated like I'm not paying for my food. I will never visit again as compared to Vivanta shillong service was very nice even the manager talk to us very nicely as expected from a 5 star hotel not compared with third class hotel.

Tripura Castle is a gem of heritage and tranquility. Nestled in Shillong’s serene hills, it offers impeccable hospitality, elegant colonial charm, and breathtaking views. The rooms are luxurious, the food exquisite, and the staff incredibly warm. Our one-night stay with my parents was unforgettable—a perfect blend of comfort and nostalgia.