Guest User
June 25, 2025
Parking of 5 cars in hotel of 31 rooms , understaffed with untrained and "dhaba' cooks. We were a group of 9 couples and had a harrowing time . The generator doesnt work for hours , the rooms are just adequately furnished . Toiletries are ok ( carry your own) , water is dirty and muddy all the time. Food was like a hostel affair in the name of buffet. High tea is a rip off , Sandwich and local bakery biscuits ***** with tea and coffee from a thermos. Even in remote areas of ****** the service is better. We took a hall for our party , it had two AC and one was not working but no apology or even attempt to repair . The AC etc are of Videocon a company which shut down 5 years ago. There is grey moustache hair person sitting in the corner of lobby ( i assume his GM )but he just doesnt move or interact with guests , we wnet seebral times to complain bu thtis *** doesnt bother. There is a manager Piyush ( did not see him around very rude and un responsive. We kept messaging him for two days for upgrade he did not repsnd to messages depsite seeing them , one day i called on reception and he picked up and was very rude telling me talk to reservation *** not my job , this when hotel has only 3 front desk staff . The approach to rooms and dining hall ( it is away from lobby area) are not covered and one tends to get wet . Very poor service , the owners T series who have given it on rent to someone , both parties are not intrested in welfare of the guests or even basic care . Oh yes the steps to fist floor room are wood and rotting they were broken and pots was kept in middle of stair case to cover it