Xinmi Hotels with Airport Shuttle

"Service: A huge commendation and thank you to the staff at Zhengzhou Yinji Ice and Snow Hotel, especially Kid and Princess Elsa. On April 19th, my family of three checked into the Eskimo-themed family room. Every child gets incredibly excited when staying in a new place. My son, due to his excessive excitement, playfully tugged on a hanger in the wardrobe, and the clip on it pinched his left pinky, causing it to bleed. We immediately called housekeeping to ask if they had a band-aid. To our surprise, they not only sent a pack of band-aids but also disinfectant iodine swabs. We felt warmth and care on our very first day. On April 20th, around 7 PM, we took the hotel's mini-train to the Animal Kingdom to watch the Tree of Life fireworks show. In our rush to get on the train, I dropped the tiger bus bubble machine we bought earlier that day in the park. As a result, the liquid bottle separated from the upper part of the machine (as circled in green in Figure 2), and even worse, the broken part of the liquid bottle's screw cap got stuck inside the machine. We tried to twist it out for a long time but couldn't. You know how children are; if something they love breaks, they get very sad and desperately want it back to normal. I was already preparing for the worst, planning to buy an identical one at the hotel's commercial street the next day. After the fireworks show, we went to the Animal Kingdom's customer service center to borrow pliers, but that didn't work either. On the way back to the hotel, I was racking my brain trying to figure out how to fix it, thinking maybe the bubble liquid was too sticky or that cold contraction/thermal expansion would help if I put it in the fridge overnight. By the time we got back to the hotel, it was 8:30 PM. We went to the front desk and found a staff member named ”Kid” (the handsome young man on the left in Figure 3), hoping to borrow a suitable tool to continue fixing it in our room. To my surprise, ”Kid” immediately told us to go back to our room and wait, and he would fix it and bring it up. I was incredibly astonished at the time because this was clearly beyond his job responsibilities. Around 9 PM, the doorbell rang. We saw ”Kid” and ”Princess Elsa” come together, bringing the repaired bubble machine. They even refilled it with bubble liquid and, to our even greater surprise, gave us four extra batteries, saying they were worried it might run out of power! [Crying emoji] Oh my goodness, my feelings at that moment! After two hours of trying to fix it myself, I was truly overwhelmed by the unexpected warmth and kindness. All I could say was, ”Thank you, thank you so much!” I absolutely had to share my genuine feelings today, no matter how late it was. Through this public platform, I want to give a big shout-out to these two lovely staff members. Their enthusiasm and thoughtfulness made us feel right at home. This short 3-day trip became unforgettable because of this incident, something I'd never experienced before on family trips. If I'm lucky enough to stay at Yinji Ice and Snow Hotel again, I hope to see them. Thank you both again."

"Arrived in the middle of the first day and set the itinerary for the next day, so I wanted to live closer to Yinji. The road to the hotel from the highway is really a village and a field. It is scary enough in the middle of the night. When I see the wide yard at the hotel, I really feel like a village. The room facilities are already worthy of the price of May Day. To Yinji, you can choose a hotel battery car or self-driving. We drove for the past five minutes. The parking building was basically empty at 9 o'clock in the morning, which was very convenient. Overall very satisfied."

"This guesthouse truly exceeded my expectations! The location is fantastic, very quiet and pleasant, perfect for a relaxing getaway. The room was clean and tidy, with a cozy and stylish decor. All the amenities were provided, and the bedding was soft and comfortable, making for a perfect stay. The host was warm and attentive, always ready to help with any questions, providing exceptionally thoughtful service. Overall, it offers great value for money. It's an excellent choice for unwinding and escaping the city hustle. I'll definitely come back for my next vacation and have already recommended it to my friends!"

"High cost performance! The shuttle car is new and clean, and it is very fast! The room was clean and the corridor was clean. At first glance, the newly opened hotels were new and new. The Tmall Genie was very sensitive. I played with it for one night. The bath water thief rushed, my mother was very satisfied, the surrounding is very quiet, sleep very comfortable, the restaurant's noodles are very authentic, that is, the restaurant's Henan specialties are a bit less."

"Finally found a treasure place that can truly ”bear people”! The ancient tree meditation mountain house is not the kind of net red punching point, but can let you completely relax and unload the ”small nest in the mountains”. 🌲 Regarding the environment: The homestay is hidden in ＜ u＞ Fuji Mountain ＜/u＞ halfway up the mountain. It is surrounded by three thousand-year-old trees. When you enter the door, it is full of grass and trees, and the wind is quiet. 🛌 Sleep: I really want to boast about this mattress! It is ＜ u＞ Dubai Sailing Hotel ＜/u＞ ＜ u＞ Daxna ＜/u＞, lying on it like trapped in the clouds, I usually sleep well all night when I sleep. 🧘 About the experience: The ”＜ u＞ seven-sensory healing ＜/u＞” activity here is superb, especially the Songxu meditation and Zen scripture copying. Under the guidance of the teacher, I feel that all anxiety and fatigue have dissipated with the sound waves and pen and ink. 🍲 Regarding accommodation: The meal is a home-cooked taste of warm stomach, rich and light. The service staff are very enthusiastic and will not disturb excessively, but always around when needed. If you are tired, come here, sleep well and listen to the wind."

"The feature of the mountain residence is the infinity pool. The children are happy. The housekeepers are also very caring. The flowers and green plants are placed everywhere in the room. The ceremony is full. I will come again next time."

"The community environment is good, the service is very good, the facilities are very convenient, there are many parking spaces in the community, the room is very clean, and the bed is covered with disposable sheets. Very close to Yinji, within ten minutes walk. The rented two rooms and one living room, in fact, there is also a small single room without a bed, put the toy table in the living room is a toy room, the children are very happy, we live very at ease."

"I didn't expect this hotel to be so close to Yinji. We had originally planned to book a hotel nearby after leaving Yinji, and it was only a half-hour walk away, so it was really close. The hotel was larger than I expected, with beds measuring 1.35 meters (we had a double), which was a truly wonderful stay. The environment was also very spacious. The bathroom and shower were both excellent. We had a pipe clog once, so we called the front desk, and they came right away, even apologizing. The service was truly excellent, and it didn't affect our trip at all. They also knew about various activities, so I was very satisfied. The toothbrush and slippers they provided for the children were very thoughtful. We hadn't received any of these at Hanting Hotel or Starway Hotel the other day. Overall, the service was very pleasant. The children were clamoring to see the robots, and they had booked a hotel with robots. It was a very good trip, and I had a really great time. The room was equipped with a Xiaodu speaker, and the entire house was fully connected. Overall, I think this was the most satisfying hotel I stayed in during my trip, especially the breakfast. I'll definitely be back next time I'm in Yinji!! The parking lot and charging stations are also great. There's a snack street and night market nearby, which are really nice. However, one downside is that if you don't come from the night market, it can be very congested. It's not really the hotel's fault, but the road itself. Hahahahahahahahahaha It was a very pleasant hotel experience, and thanks to Ctrip for allowing us to check out at 4 PM."

"I really like this hotel. I will choose to stay in the future. The environment is very good. It is very clean and tidy. The room has no smell. The bathroom and bed are very clean. There is also a large projection screen. We watched a movie chat here for one night. It was very comfortable. The overall feeling is different from other hotels I have stayed in before. The aunt also brought us a lot of small snacks, upgraded our room, and made us a delicious breakfast intimately. The service is particularly warm."