Guest User
July 21, 2023
After arriving, I was shocked by the dirty hotel. Also after arriving, I changed 4 rooms and all were in the same dirty and moldy condition. All the damage to the sanitary facilities, as well as furniture etc. with mites and scratches. Dirt, mites and hair in the bed. Despite numerous complaints, the staff and especially the receptionist "Kadir" are rude and disrespectful. A mountain Kurd with no decency or manners. Mr. Kadir is very arrogant, haughty and aggressive towards the hotel guests. I immediately complained to the organizer anex/öger Tours and wanted another hotel. They were also unfriendly and disrespectful, as was the local tour guide: Mehmet. Unfortunately, I had to endure one night there. The next morning at breakfast, the tables were dirty. There is no breakfast buffet. Only one plate is prepared: small honey and Nutella packets, 2 slices of bread and 2 slices each of tomatoes and cucumbers that were very dry and apparently from the day before. Definitely not recommended, stay away from this moldy place. The self-made pictures of the hotel definitely do not reflect the reality and condition on site!!!
Original TextTranslation provided by Google