Mane Family Vacation

We really like this place . Hope can visit u again soon

everything Good

I would love to say that I enjoyed our experience here, but sadly we did not. On the positive note the staff were all verypleasant . I booked this very expensive place to stay because I was taking my kids out of the country for the holidays and it said it came with a "Butler and chef". When we arrived, it looked like we were the only people in the entire complex. We never saw another family for breakfast and turns out breakfast was the only meal served and if you ordered pancakes, they made you one and split it into four pieces which was clearly not enough for my three teenage boys). There were no other meals and no food available other than for Christmas dinner which was an extra $1000 if you can believe it! None of the things shown in the photo actually existed like horses or archery. The bikes were all very rundown as a matter of fact, the whole place was very rundown. Mildew on all of the cushions. Broken chairs at the pool, broken trampoline, no towels available, no service...Just in the state of disrepair. It would've been fine if it was advertised as a two or even three star and with them saying in advance there was no additional food available there because it was way out of town and there was nothing within walking distance, but my goodness, to pay so much money to spend Christmas somewhere and to be so disappointed was absolutely terrible. They felt bad and apologized, but charged us the same exorbitant rate nonetheless. As I said, they were very pleasant, but this is not at all what we paid for. Beware, it does not look like the photos and there was definitely not a butler or a chef in in sight and when I inquired about it they said we needed to ask about the chef in advance, but there was nothing about that on their website or in our correspondence. I've traveled to over 80 countries and always leave positive reviews but this was just over and above false advertising Nearly $2500 for three nights. Wow!! Stay at Raffles!