Popular Sierra Nevada 4-star Hotels

We went with two small children with both (oldest almost 7) both very keen to use the 'childrens pool' (seperate to the adults rightly so). This 'childrens ' pool is a babies paddling pool (for a better description read other bad reviews outlining the same issue). When I asked the hotel manager why I was lead to believe children might be able to swim from the clear description on the website he passively aggressively stated that its a wellness center meant purely for relaxing (it was like something out of 'The Office') . I explained to him that perhaps with the oversized frozen caricatures and water jets and clear description on the website we could be mistaken in to thinking that children might be able to swim. Not sit in a 30cm 5m x 2m square box. I also pointed out that people are still able to SWIM in wellness centres. I just checked the website again and it clearly states 'children's pool'. It was beyond disappointing (we went more for the hotel as the lifts were still closed). The ONLY saving grace was the childrens club. Great activities and nice environment with the girls super friendly and perfect for the kids. If it wasnt for this we probably would have moved as our room was absolutely tiny. The room service food was hideous. Cold on arrival and bad quality and insanely expensive. We were walking back into the hotel one night and asked reception how much the buffet restaurant was if we havent booked it, in advance they said 35 euros. When we went to check out they tried to charge us 43 euros. I explained that wasnt the price we got told by two members of staff just the evening before. They said they charged us a different price because we didnt book it in advance. It was outrageous. I explained maybe the mistake was with the staff members not being aware of two different prices and the lady on the desk proceeded wo have a full blown arguement with us on the desk. It was truly AWFUL. We asked to speak to the manager and got told they were busy. The queue behind us was insane. I explained we were not leaving until we paid the price we got told by the staff members and after a very long amount of time she charged us the amount we got quoted. It left us with the worst feeling and I have since told everyone I know about it. Side notes: I asked the pool receptionist to get the pool toys out for the kids. She said she hasnt got them today. I told her we had them the day before. She said ok I'll go and get them. (and they were in the cupboard). The childrens pool bubbles didn.t even work on the second day. The lady on the pool desk said it was broken, I went for a massage I had booked for 6pm. The masseuse was late. Nobody informed me. I was just sat there waiting. It Started at 6.15 and finished early with no apology. Such a bad spa experience. So fundamentally- DO NOT go with kids that want to swim. DO NOT expect good customer service. DO expect small v.over priced rooms.

·The most avant-garde building in Sierra Nevada, in the best location: the heart of the ski resort, near all the shopping and leisure facilities. The milenary city of Granada is only a 30-minute drive away.·Leave the hotel with your boots or snowshoes already on: you’re only 100 metres from the main ski lifts and El Río and Águila slopes, meaning you can ski back to the hotel·We offer bright and welcoming rooms suiting every need: timeless classical style, contemporary design, mountain views, family friendly... all designed for peaceful rest and recovery after an intense day on the slopes·Find a world of details and personalisation at the exclusive The Level service: A different way of enjoying the Meliá experience.T the widest range of après-ski services. Relax with your partner in the YHI Spa while your children have fun in the kids club, or enjoy great live music after a fantastic buffet dinner·Guarantee the success of your event, incentive or business meeting by choosing a unique setting with modern facilities and a specialist team that takes care of even the tiniest details

Having read many of the reviews before we arrived, I was expecting to feel disappointed with our choice of hotel. On the contrary, we had a very nice stay there and would go there again. The hotel was nice and warm, but our bedroom was not too hot. The beds / pillows were comfortable and the bathroom had plenty of shelves and good lighting. There was one English TV channel - BBC News. We were on the 4th floor and we could not hear the nightclub that others have mentioned. The staff were very nice and we enjoyed sitting in the lounge bar where there was a good selection of drinks available, and they were reasonably priced for a hotel. Breakfast was good and the bar snacks looked very nice, though we didn't order any ourselves, as we had already eaten. The availability of 'snow gear' lockers was good. The information said that the garage was charged per part of day of use- we were at the hotel just under 24 hours ( over 2 days) and were only charged for one day, which we thought was fair. It is worth noting that the garage is small, so we were pleased we had a small car on this occasion. Also, you have to depart the car park by 2pm, which can be tricky if you're up on the slopes! Unfortunately, the spa etc did not open until 4:00p.m. which was a shame, as I was not doing snow Sports and had the whole day to entertain myself! ideally I would choose a hotel like the Kenia in ambience and facilities but with a Spa that I could use during the day. The hotel is situated close to the town center but you do need to go down approx 100 steps to get down to the gondola. We were able to check in early on our day of arrival, and feel we were given a 'quiet room' which we had requested - both much appreciated. Thanks Hotel Kenia!

When you stay at Hotel Maribel Sierra Nevada in Monachil, you'll be in a national park, within a 15-minute walk of Sierra Nevada Ski Resort and Plaza de Andalucía. This ski hotel is 21.2 mi (34.1 km) from Alhambra and 1.1 mi (1.8 km) from Mohon del Trigo Observatory.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a spa tub and a sauna. Additional features at this hotel include complimentary wireless internet access, ski storage, and tour/ticket assistance.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Treat yourself to a stay in one of the 29 guestrooms, featuring heated floors. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected.

With a stay at El Lodge Ski and Spa in Monachil, you'll be within a 15-minute walk of Sierra Nevada Ski Resort and Plaza de Andalucía. This luxury hotel is 21.2 mi (34.1 km) from Alhambra and 1.1 mi (1.8 km) from Mohon del Trigo Observatory.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access and ski storage.Satisfy your appetite at one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.Featured amenities include a business center, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 20 air-conditioned rooms featuring heated floors. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.

We have just spent almost a week at the hotel- our 3rd time in the recent years. It is great for people who like nice views, proximity to the ski slope and buffet food. Half board is always a great option for our family - dinner between 8 and 10.30pm works for us and there is plenty of choices - healthy, meats, fish and more plain kids options. The previous 2 times we stayed over Xmas and there was lots of seafood which normally is more pricy but the hotel maintained low dinner prices (13 euros per adult with tap water) so people staying outside the hotel were flocking on Xmas eve and the following day while some other restaurants were closed. The room rates are very competitively priced and unlike similarly priced self catered apartments in the area, there is plenty of common spaces with comfortable sofas and even a games room. The on-site ski rental shop is also a massive plus and again the prices are very competitive, actually cheaper than in the centre of Pradollano. We have not used the spa/ massage facilities as these actually are expensive in my view. The hotel is quite big and has lots of maintenance needs but I always see that the management prioritises within financial constraints. For example the old ski lockers do not bother me as they are functional. The cleaning quality is always top notch even though some people may be discouraged as terracotta tiles in bedrooms and bathrooms have old age marks. Overall the hotel has a feel of a large alpine chalet, rather than a modern business hotel.

Era la segunda vez que nos alojamos allí y repetimos porque la primera vez que fuimos la habitación esta genial, limpia, la calefacción funcionaba perfectamente, se estaba calentito. Pero esta última vez no salimos tan contentos, las habitaciones estaban muy desmejoradas con falta de mantenimiento, con olor a humedad, el radiador roto, sin mando en la TV y el suelo de la habitación estaba sucio. En cuanto al ruido teníamos la discoteca al lado y se oia toda la gente y la música. Los colchones y almohadas son flojillos y no se descansa muy bien. Como punto a favor hay que decir que el personal del hotel y los apartamentos son muy amables y serviciales. Tanto el radiador como el mando nos lo arreglaron al instante.

When you stay at Inside Plaza Sierra Nevada in Monachil, you'll be in a national park, just steps from Sierra Nevada Ski Resort and Plaza de Andalucía. This ski aparthotel is 20.3 mi (32.7 km) from Alhambra and 22.9 mi (36.8 km) from Granada Cathedral.After a day on the slopes, enjoy recreational amenities, which include ski-in/ski-out access. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and ski storage.Grab a bite from the grocery/convenience store serving guests of Inside Plaza Sierra Nevada.Featured amenities include express check-in, express check-out, and multilingual staff. Limited parking is available onsite.Make yourself at home in one of the 41 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.

Noisy, noisy, noisy. We had read reviews that this place was noisy but no way was I expecting this. We were on the -2 level, below the restaurants and lounge area. It is impossible to get to sleep whilst people are moving chairs, tables and trolley above you. On weekends this can go to the early hours, only to be repeated again at 6am when they get the restaurant ready for breakfast. Add to this the paper thin walls and doors and you can hear the neighbors in the bathroom next door. People walking outside the room as if there wasn't a wall there. Room are extremely small and badly designed, not only is there next to no light, you can't open the wardrobe doors as the bed are in the way. The lounge area is very nice to hang around in when not skiing but service here is a bit hit and miss if you want a drink or tapas as the staff cant be found when you need them. It is the only area where you get anything decent wifi wise as it is next to useless in the room. This is not a four star experience. which is a pity because the potential is there. Location right on Plaza Andalucia is perfect.

With a stay at Snow Comfort Edificio Monte Gorbea in Monachil, you'll be in a national park, within a 10-minute walk of Sierra Nevada Ski Resort and Sierra Nevada Chairlift. This hotel is 2.9 mi (4.7 km) from Hoya de Pedraza Botanical Garden and 14.3 mi (22.9 km) from Los Cahorros.This smoke-free hotel features snowboarding nearby, skiing lessons nearby, and ski rentals nearby. Recreational activities include sledding nearby, downhill skiing nearby, and cross-country skiing nearby.Featured amenities include laundry facilities and an elevator. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 40 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions can provide entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided once per stay.