The Loft Hotel, Siliguri

As travellers transiting to other destinations The Loft Hotel is the perfect place to stay as the location and design of the hotel enables the traveller to access a calm oasis within the busy streets of Siliguri. The rooms are large, well appointed and the wifi is fast and reliable. Staff are extremely helpful and are able to answer your questions and quires in real time. The heart of the Hotel is the superb restaurant and staff. We have been fortunate to have breakfast, lunch and dinner inclusive of room service from The Loft’s signature restaurant the Saffron a number of times. The menu provides a selection of fresh, flavoursome culinary delights - infused with a selection of rich herbs and spices to please the taste buds of any diner. In particular, we found the soups as a great starter- they are light with a selection of chunky vegetables cooked to perfection allowing the full flavours to infuse and combine with the other ingredients and still hold the crunch. The Saffron Culinary staff are highly professional and have a deep knowledgeable of each dish - this allowed us to expand and explore our pallets. Special mention must go to - Birendra, Ayush, Prayash, Eman and Luckey who went out of their way to ensure we had the most memorable culinary experience.

I booked this hotel as I did not find good enough hotels in Bagdogra. To my surprise, the hotel had 18X12 feet big rooms with 4X18 feet bathroom. Food was delicious from the in house restaurant. Service was top class. Taxi for airport drop was also arranged promptly in time. I did not see ant loop hole in the service overall.

Very nice and comfortable stay. Stayed here for the second time. Suite room is value for money. Food is also good. Night we had homemade chicken curry n roti. Morning at breakfast Luchi and sabji was very good. Very good and cooperative staff from Housekeeping, F &B and front desk. Rock on

We are a group od 8 friends overnight in Siliguri before catching our flight to Bhutan. The Lifof is a very nice hotel with excellent staff and service. We had diner at the hotel restaurant and the food and service was beyond expectations. 👌 we recommend this hotel if you plan stay in Siliguri area.

The hotel is very comfortable and it has an excellent but dry restaurant. It is possibly the best hotel around and staff are friendly with very good English. The one issue is for anyone wanting to use it as a transit point to and from Darjeeling is the cost of a cab to the railway station is exorbitant- coming from the airport which is 3 times the distance is almost half the price!!!

A horrible experience. We stayed for 2 night and booked for 3 rooms as we were attending our sister’s wedding. Great impression to begin with as the place was clean, restaurant was clean, staff at the front desk and restaurant were very helpful and polite. Upon checkout, we left our 3 rooms. We were charged Rupees 4,000 for duvet covers, hand towels and bath towels that we did not even use. They charged us under discard as they said that the above items have colour and stains do not go I am a hotelier in a reputed 5 start hotel and this is definitely not how we treat our guests. First and foremost, the room inspection should have been done when we were checking out and not 6 hours later - shame on you’ll Second - how do we know that those items belonged to one of our 3 rooms - again shame on you’ll Thirdly - their sockets in the rooms were not working and we did not even make it an issue. We just managed where and when we could Fourthly - we asked for an extra bed to be added to our room which was never done. (405) Moving forward - advise to all Check the hotel items well and ensure that they do a room inspection in your presence before you’ll check out