Dusit Thani Himalayan Resort

The rooms are spacious, clean, and comfortable with beautiful views. Staff provide impeccable service. Clean facilities, complimentary refreshments, and tour upon arrival were also appreciated.

Price too high for this hotel, small room, food were cold and there was construction outside the balcony!

I visited this property with my family for New Year's Eve celebration because I had a very best experience before. Actually this was my third time and I had all the great expectations regarding foods and services. Dusit Thani Dhulikhel had a New Year's Eve celebration with quite an interesting itinerary. But this time of my visit I was seriously disappointed with unprofessionalism of the staffs, awkward and jumbled up event management. Dinner was planned from 7:30 PM and before dinner we were served with light snacks. But to my disbelief they were serving snacks without any side plates in front of us and we had to pick up the snacks in a paper napkin. Is this the service that is expected from a luxury resort? And the cherry on top was understaffing. While the staffs were serving snacks me along with several other guests had to wait for it and by the time the staff reached our table he would be out of the snacks and he had to go out for refill. I had to complain regarding this to the supervisor for many times. I felt that I had to ask for food after I had paid such a huge amount for the celebration. And finally came the time for dinner. I expected that dinner menu will surely make my mood but no the foods they were serving were under par . I felt I was attending a ceremony at a party banquet. I am very much disappointed with everything they've done this time and I will hesitate visiting this resort in future. What I think is that they do not have much experience in managing this kind of evenings and this could easily be seen in the awkward faces of the staffs present. NOT RECOMMENDED AT ALL and EXTREMELY DISAOPPOINTED.