Latest Reviews for Singapore Hotels

Four Points by Sheraton Singapore, Riverview
4.5/5637 Reviews
Singapore River
The overall service attitude is not so good. Especially during one time when one of my friend came for visit and had a carpark ticket, we went and ask whether there the hotel provide free parking for guest, the person who attended which looks like the manager , male with spectacles responded rudely asking whether we are members of the hotel, which after he check wasn't replied rudely like we shouldn't ask for such low discount from the hotel. At least give us the respect as guest staying at the hotel and answer nicely that carpark is not included. And he continued to communicate with his staffs and raising voice on other matters. Stayed here more than one time, location and room are great. But service wise not so. Also during breakfast at the outside open area, the birds will come eat your food on the plate if unattended. hotel provide a cover to protect the food. i wanted to get more food and cover one of my plate that i want to come back to continue while another plate i ask the waitress to clear it so that the birds don't make a mess out of it. And when i come back, the whole floor and tables was covered in food, next thing you know the a new waitress comes and spoke rudely that I should cover my food properly and not create a whole mess out of it. After telling her that i have instructed immediate clearing before i left, the answer given is that we are quite busy you know having lots of things to do. Lucky i took a photo of the great environment during breakfast. There is only one guest seating behind me at the outer area. So conclusion comes in that the manager's attitude spreads throughout the whole hotel. This should be one and only negative review in trip.com. Push up the attitude and you guys are great!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.