Mandai Rainforest Resort by Banyan Tree

My stay at Mandai Rainforest Resort Treehouse was such a wonderful and peaceful experience. Staying surrounded by nature while still having the comfort and amenities of a resort made it feel like a true escape from the city. The Treehouse & Ambience The treehouse was beautiful, cosy and thoughtfully designed. Waking up surrounded by greenery and nature was definitely one of the highlights of the stay. It was the perfect place to slow down, relax and enjoy some quiet time. Food The food was genuinely good, and I really enjoyed the dining experience during my stay. Everything was well presented and satisfying, making it easy to just stay in and enjoy the resort without needing to head out. Sunset & Sunrise Views The views were absolutely beautiful. Watching the sunset in the evening and sunrise in the morning from the resort was a memorable experience. The changing colours of the sky against the surrounding greenery made the stay feel extra special. Amenities The resort had everything I needed for a comfortable stay. The facilities were well maintained, and I loved that the experience allowed me to enjoy nature without giving up comfort. Service The service was another highlight. The staff were friendly, attentive and helpful throughout my stay. They made the experience feel welcoming and comfortable from check-in to check-out. Overall, Mandai Rainforest Resort Treehouse is a beautiful getaway for anyone looking to disconnect, relax and reconnect with nature. Between the cosy treehouse, good food, beautiful sunrise and sunset views, great amenities and warm service, it was definitely a stay worth experiencing. Would absolutely love to come back again.

The room is spacious, clean. Housekeeping staff are helpful, especially Ms Yang if I remember her name correctly (a young lady with specs) deserves a raise/promotion as she is nice and much more friendly compared to some staff at lobby. location close to the zoo, night safari, river wonders and other mandai reserves attractions. Breakfast spread is very good with lots of variety. They also served chilled beverages at lobby given the hot weather.

Booked the family room over the weekend and the room was clean, spacious and lovely. Check in time was delayed from 3pm to 340pm as the room was not ready. This was compensated with a small dessert table. We decided to have a buffet dinner at planters shed but the variety was underwhelming. It was clear that the restaurant did not cater much to children as majority of the dishes were spicy. Bfast spread was much better but I noted that the used plates took absurdly long to be cleared. In view of the above, the resort seems to be understaffed. Notwithstand this, staff are pleasant and polite. Good to cater more staff for peak periods especially for this weekend as it is China golden week.