Xiaoxinbuchiyu
March 16, 2025
Raffles cannot be a resort.
First: The famous butler service, the butler did not contact us via WhatsApp from check-in to check-out, and only led us to the room to meet us once (so funny, so funny).
Second: They only made the bed after I called them the first night, and they didn’t even pick up the trash. They didn’t make the bed at all the second night (even Marriott’s edition hotels make the bed, which really makes me laugh)
Third: Many waiters pretend to be deaf. Hahaha. For breakfast, I asked for avocado on the sides, and they didn’t give it to me (I’m used to it).
Fourth: The butler at the beginning asked us about the tea ceremony, but didn’t give us any feedback afterwards. He seemed to be pretending to have amnesia, hahaha!
Fifth: The funniest thing is that before checking out, we had already called the front desk to ask the electric car to pick us up, and then when I arrived at the reception, she arranged for someone to count how much we had eaten in the minibar. I literally sat there waiting for her waiter to count 😂 I've never experienced this before, I almost laughed to death, so rude.
Then she asked me how I felt, and I told her about the housekeeper and the turndown, but I didn't mention the crappy breakfast, many facilities and restaurants were closed, and the fire alarm went off two or three times by mistake. I said very tactfully: I know you have just opened a new store.
As a result, the female manager said to me: I'm sorry, as you know, we just opened a new store and you are welcome to come again.
It's very funny. Just because I comfort you and am polite to you doesn't mean that the reasons you give yourself are reasonable.
I died of laughter and will never come again hahaha.
Service: Very strong
Original TextTranslation provided by Google