Latest Reviews for Singapore Hotels

Grand Park City Hall Singapore
4.4/51301 Reviews
Marina Bay
Booked the Park suite and expected a good experience. But, it was a disappointment. Right after check in, we wanted to use the steam room in the room but it was malfunctioning. While waiting for the staff to come fix, power tripped. It took almost half an hour for them to come, and it was stuffy with no aircon and lights. Called in to speak to the manager but the service recovery was just atrocious. All they could afford was a late checkout. We rejected the offer as we had plans after checkout. And they couldn’t do anything more. I can’t believe this is coming from a 5 star hotel. I had booked this Park Suites for 3 times now. Sad to say, I won’t be making another bookings with this hotel anymore. DISAPPOINTED.

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