Latest Reviews for Singapore Hotels

The Ritz-Carlton, Millenia Singapore
4.6/5998 Reviews
Marina Bay
I actually booked a King, Marina Bay View for my birthday staycation and requested for higher floor. But during check-in, I was told that the hotel had overbooked the King room and whether I would mind taking a room with two single beds joined together with a $100 dining credit as a form of compensation. We decided to accept the offer but when we went up to the room, I'm a bit disappointed with the view as we were located at level 11 and once I opened the door I could immediately see the construction site directly infront of me before the Marina Bay View. It was really an eye sore. As it was a birthday staycation for myself, I had decided to see whether can I pay for an upgrade. In the end, I managed to pay for an upgrade to the Millenia Suite (the only suite left). The staff had given me a $300 discount and let me retain the $100 dining voucher. They are very fast in responding, and I'm impressed that all their staff are given the autonomy to provide guests the discount and benefits As I had stated, it was a birthday staycation, and the hotel had given me some chef's desserts and a handwritten personalised birthday card - this is really a very nice gesture! It actually costs a lot more than expected, but the view and the room at level 31 do make my birthday a memorable one.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.