Hotels near Universal Studios Singapore, Singapore

First of all, the location is the reason why I picked this hotel; Of course, the complimentary mini bar and gifts for kids are the bonus. Your hotel colleagues are super nice and gave us a very clear advices during our stay. The pool was great and cozy, the location for 3 main attractions are super close (all less than 10 mins walk away from our hotel) plus the monorail is also less than 10mins walk, the next station is Vivocity that only less than 10 mins ride with plenty of everything to spend your day. However, we are lack of the food options nearby Hotel Michael, especially only few restaurants available after 20:00 is a boomer (we were tired and starving after left the Universal Studio, which closed at 20:00): no food court, no containers food, only few decent restaurants are still open. One of my strongest bad feeling is even we want to go to the Vivocity for food, the queue at 20:15 was like a mile long that made us out of more options. (one more thing: the lobby smells like sewer mix with perfume on second day (Aug 1st), when we first arrived was totally normal. Please kindly look into and resolve it asap) Thank you.

We went swimming at the pool and went for a photo at the pool with a bar. I left w my niece and my nephew to the baby pool after the photo while my brother continue to stayed on. After 10 minutes, he realise his body starts to itch and quickly got back to us and i also noticed some spots on my nephew and niece so we left the pool. They quickly went back to shower but still felt the itch, slightly painful and heat on the red soots. Feedback to them on the day itself at 7pm + that the pool is dirty, saying that they will get back to me, but have not receive their reply since then. But still thank the receptionist for offering help at the point of time. caution when you go swim !!

Check-in 31dec to celebrate new year. We were served by Alvin at reception counter. He is a very nice guy and very informative. Greetings with 2glass of Prosecco and entitled 5 kind of snacks as well. Plus we get free tickets to enter 1-altitude coast new year party with free glass of drinks. We are glad to get a room at level 6 facing swimming pool and able to watch Yue wen music fireworks clearly from our too. Walking to Palawan beach very convenient to watch fireworks as well. Room size just nice for couple. The one need to improved was the breakfast. The hotel status 5-star but breakfast variety looks normal like staying hostel/ inn serving. Not very pleasant on this.

It was a short one night staycation with friends. We had intended to go to the Grill fest but were fettered by the incessant rain. Glad that we found the Japanese restaurant for a delicious dinner near The Mess and the rather pleasantly decorated Quentin with outdoor seating for desserts. The room was a nice size, although we would have appreciated another chair or sofa. The hotel is nicely located near the monorail, the Imbiah lookout and also Siloso and Tanjong beach. It is very convenient. It also offers yoga sessions every morning with towel, May and water thoughtfully provided. A nice stay overall.

For our fifth wedding anniversary, we wanted a truly special getaway. After some deliberation, we chose Hotel Ora, and it turned out to be the perfect decision! We were greeted by friendly staff who even surprised our child with chocolate. To our delight, we received a free upgrade to a SUITE room – a wonderful perk we weren't expecting! The spacious room was clean and beautifully decorated for our anniversary. There were chocolates and fruits on the table, a complimentary mini-bar – everything was just top-notch. The breakfast the next day was excellent too! Delicious and with a wide variety of food, though sadly, one stomach just isn't enough! Our Trip.com booking came with fantastic extras like two Universal Studio tickets, two water park tickets, a SGD100 CASH voucher (usable at any shop on Resort World Genting), all valid for a one week. These freebies alone made the hotel price well worth it. We thoroughly enjoyed our stay at Hotel Ora. We'll definitely be back soon! Highly recommended!

Disappointing. Reached the hotel around 315PM, there was a long queue for check-in, waited till 410PM before I was served for check-in. Waiting one hour in queue just to check-in was really a shocker to me for a 5 star hotel standard and please do not place an intern in charge of the queue if they have to go back and forth to check with the Duty Managers for every enquiry they encounter. It just makes the wait even more unpleasant. Hotel is clearly short-handed and staff were pushing for guests to accept twin beds room because the king beds are not ready. I am usually okay with it but this hotel charges more for the king beds even though it's the same tier as the twin beds so I don't think this is acceptable and insisted on a king bed. Witnessed two guests lodging a complaint during my stay which explains the hospitality level of this hotel. Trip Diamond members are offered a platter of fruits as stated in the booking but there were none in the room. Had to request it from the room service and came back to just two apples served on a plate. The elderly staffs at the concierge are friendly but FOH and the rest can do better. Staffs will walk past you without a nod or a smile which is shocking for a 5 star hotel/resort. Had a reservation for the Vday buffet and the food selection was mediocre and the crabs were mushy. Price of the buffet did not justify the selection, Westin's Seasonal Tastes is a better option at a lower price. The hot water for the shower did not work on check-out day and we had to shower in the cold water. Minibar only provided 2 Nescafé capsules and some TWG tea, the fridge was empty with no other beverages or snacks available. Bed was amazing and comfortable but the bathtub can be upkeep better. Fish spa was fun but you can see mosquitos breeding on the water surface. Pool area was filled with children so couples might want to reconsider. Was given a later check-out timing upon request which was a nice gesture. Overall experience was a shocking disappointment as I expected a better experience just like other 5 star hotels. So glad that I did not pay the original price for this stay and got a last minute deal with breakfast included. Else, this will be a 0 star experience.

It was relaxing and peaceful. From checking in to check out, staff was accommodating. Location was great, it is near the beach and near to different kinds of activity such as kayaking, bungy jump and party houses. Resort offers a lot of things such as Gym, Spa and garden. Don’t forget the overlooking deck/roof top. It was an extremely amazing experience staying in sbr. Room service was 10/10.

The hotel is just right opposite Vivocity. Room though is small but it is clean, bed is comfortable, water pressure and heater are in excellent condition. Service wise (reception) can be improved with a simple smile and soft tone. The rooftop bar is such a waste as they only played Indian songs, rather than international genre to match the vibes

Good location. Near Vivo city - great. Near to two churches, Awesome. Early check-in no guarantee though. This was not suitable for my early arrival

Nice hotel. Nearby have vivo city shopping centre a lot of nice food there. Will book again when going to singapore.