The Well

Location: The hotel boasts excellent public transport connections, allowing guests to reach Oslo Central Station within 30 minutes by bus and train. This convenience makes it an ideal choice for travelers looking to explore the city easily.(based on 1 review)

Disappointing for a Luxury Hotel Our stay at this highly awarded luxury boutique hotel and spa was underwhelming, especially given the high prices and accolades. While it had some highlights, the experience didn’t match expectations. 
The receptionist was curt, failing to provide basic info as elevator directions or spa hours. Housekeeping disappointed too: we received only 1 towel instead of 2 on 2 occasions, some towels were dirty, and we had to request toilet paper as it wasn’t refilled. These lapses were surprising for a hotel of this caliber. 
The hotel’s setting is beautiful, surrounded by trees, creating a serene vibe. Our room’s forest view was stunning, but the room itself was small with little storage. Poor sound insulation near the elevators meant we heard corridor noise. Breakfast had a no-smartphone rule, but it was unevenly enforced, with some guests using phones openly without staff intervention. The spa is spacious with varied saunas, steam rooms, and a lovely outdoor area. However, used cups and trash littered the space, and some pools were closed for sanitation. Rule-breaking groups of young males brought phones and wore bathing suits in non-bathing-suit areas, disrupting relaxation. Our massage was decent but marred by parking lot noise. The poolside bar food was fine but pricey. 
Despite a beautiful setting, the staff, inconsistent service, and soiled facilities didn’t justify the cost. The experience fell short and I wouldnt recommend staying here.

Outstanding Incredibly place, rooms were fantastic, clean , great facilities. Staff and service is excellent. The Spa is superb, one of the nicest places we’ve stayed and will definitely return.