Mur Faro Jandia Fuerteventura & Spa

Did everything go well, not totally. Faulty lock on patio door and wrong room allocation. But issues were fixed within the hour when highlighted. Shows the professionalism of this hotel. Good central location, quality and size of rooms and main pool area are standouts. Food too a real positive for breakfast and evening meals. Quality again is the word I’d use here. What to say re the staff, superb. Really a pleasant and relaxing stay. Only negative was the Spa area, new charge a little irksome, but area appears to have lost its way, and dress policy not for me. Went once, but not worth a return.

Positives:- - very friendly welcome when arriving at midnight - nice quiet pool area during the day, plenty of space - clean and tidy, with nice rooms and friendly staff and a good atmosphere - vodka with breakfast! - good location in town, quiet, nice design to hotel - long trousers at dinner enforced - nice spa area (steam room & sauna) Negatives:- - very noisy with music etc from 2100 to 0030 every night - can be busy at meal times, with dinner queues for fish - could do with a exercise class or water aqua once a day but understand the reason why there is not - not really an issue, but very few British there, mainly German focussed - was the extra cost worth it?

We visited this hotel in July for our summer holiday as a family of three. We arrived late and went straight to our room to unpack and go to bed, we had a ground floor garden/pool view room, at first we we’re not sure about being on the ground floor but we ended up really enjoying being there, it was so handy to get to the pool or the bar where we could take drinks back and enjoy them on our spacious terrace. The room was large with a huge comfortable bed and our daughter slept on a very comfy sofa bed, there was everything you could need in the room, tv, kettle, fridge, robes and we had a large walk in shower. The pool was a lovely size and great temperature we never had an issue getting a sun lounger at any time of the day, the pool had a very relaxing vibe, what really stands out at this hotel was the staff! Everyone works so hard and really looked after us! They really spoiled our little girl and it really made our holiday special! The good was very good and always a good selection with live cooking stations and for lunch was from the a la carte menu at the terrace restaurant, there was as a very good indoor pool at the spa which children were allowed into from 11-1pm and then it was adults only, the hotel was in a great location just opposite the fantastic beach and surrounded by lots of shops etc, so if you are looking for a chilled out hotel with lovely staff and good food, nice drinks and low key evening entertainment this hotel is for you, we would definitely come back!

9 lovely sunny days at this hotel cannot fault the hotel deserves its 4 stars. Used the spa very good everything clean and spotless loved the table cloths in resturant not like some hotels wooden tables sprayed with cleaner after use. Evening entertainment a bit iffy Food a BIG let down specialy the cooking stations food under cooked chicked, fish raw! coud not be eaten for fear of upset tummy felt guilty leaving food on plates to be taken away, but there is plenty of salad and desserts a plenty. did not go hungry. Will not be back but not because of the hotel its just a bit quite after dark for our liking in the resort.

TA members from the UK will notice that there not many reviews on this hotel so forgive me if I post a long summary of the hotel and its facilities We arrived for a 5 night stay with Jet 2 and the transfer took one hour twenty minutes which allowing for one drop off in Costa Calma and three as we entered Jandia did not seem too bad. The front of the hotel is not grand but walking through the door and its like a different world. Only one other couple got off the coach with us and we beat them to reception where we received a quick check in and a drink . A friendly porter took us and our luggage to our room (315) and gave a quick explanation of how the free safe worked. Ours was a pool view room and I had asked for a room off the ground but we could still see the sea from the balcony. Our room was spacious with 2 single beds, a settee, chair, fridge, TV, kettle and plenty of draw and hanging space. The bathroom had a walk in shower, bidet, hair dryer, toiletries and good sized bathroom towel. On the balcony was 2 chairs and 2 sun loungers and was very private unless you stood right on the edge. The room was very quiet except in the bathroom where you could hear voices from somewhere else in the hotel. The TV only had a couple of English speaking news channels, one English speaking film channel but on some channels you can change the audio to the original recorded language if English. The air conditioning is good and sometimes we needed to turn it off. The restaurant is on the ground floor so there are some tables to eat outside and notices ask for men to wear long trousers. ( More of that later). Many tables are for 2 only because this hotel seems to be popular with mature couples and the food is by way of a buffet. The hotel only has 214 rooms so there is not the widest choice of hot food available at dinner but there is show cooking for fish and meat. Breakfast has omelettes to order , egg, bacon, small sausages and sometimes beans as well as cold meats etc. Service is excellent, coffee at breakfast brought straight away to your table as you sit down and tables cleared and reset straight away. At dinner your drinks order is taken quickly and I was surprised what good value the drinks were for a 4* hotel. House wine 4 euro for a decent sized glass and a 750 mil bottle 18 euro. Not all waiters speak good English as their second language but their enthusiasm for their job outweighs any mistakes. There was never a queue in the evening for tables There does not appear to be any day time entertainment activities, not even Aqua Aerobics but there is nightly entertainment 6 nights a week. This is either a singer/s, acrobats or dancers, some are quite good. Table service at night in the bar and attendance varies but the stools at the bar are very popular. There is a Spa offering massages and beauty treatments. There is an indoor pool with a reasonable temperature, sauna and steam room. The latter was popular and I find it great to sit in the buff i

Although the hotel is situated on the main beach road amongst shops and cafes it is very peaceful. No music or games in the pool area add to the peaceful atmosphere. The bedrooms, we had one on the top floor, were spacious and comfortable and the large furnished balconies were a bonus. The hotel was kept very clean, the staff were pleasant and happy to help. The food was good, not brilliant, though plenty of choice, but the bacon at breakfast had the consistency of plastic and the baked beans were lukewarm. There were plenty of sunbeds, a few people left towels on the beds all day and there was sometimes a problem with umbrellas as guests would move a couple of extra umbrellas to shade their beds which left many beds in full sun. Some maintenance was needed on broken umbrellas. We did have a problem with the underground car park, there isn't a lift and it means climbing up three flights of steep stairs which for elderly guest with some mobility problems could be difficult. We had been told that we could park on the road side but could never find spot. British guests are in the minority though we never found we were treated any different to the majority German visitors. On the whole lovely hotel, highly recommended, in fact we have already booked a winter week there.