Sport Hotel Village

We have just returned from a 5 night stay in the sport hotel village Soldeu. The hotel is great, offering a fantastic location and great amenities. Unfortunately once we had left the hotel we noticed a substantial amount of cash (£ Sterling) has gone missing from our luggage in what we thought was a secure and safe room. We have contacted the hotel only to be told “We will speak with housekeeping”. As you can imagine this has left us both pretty gutted. Myself and my Wife had been saying all week what a nice hotel and lovely experience it had been.

Excellent stay at the Sport Village. Ideal location by gondola and chair lift, and 2 minutes from ski lockers and ski hire shop. Staff were very helpful and friendly especially Juan on the bar, who was always cheerful, incredibly attentive and observant and all round a perfect hotel employee. Beds were comfortable, Molton Brown toiletries were replenished daily and there was a good variety of food.

We stayed for a week in two mountain view rooms and on a half-board basis. Overall, we were all very impressed with the hotel. It's got a nice feel for it and all the staff were very helpful. Both breakfast and evening meals are served in the vast dining are shared with the other Sport hotels and the range and quality of food was always very good. Particularly good points: - The staff are very attentive and that is always a good sign. - Location can't be better for the slopes with the equipment lockers in a building just adjacent to the hotel, and the gondola the other side. This makes the morning trip to the slopes incredibly quick! What would make it 5-stars? - Some inclusive spa visits based for a week's stay should be made and the 49Eur charge for 3hrs seems excessive for residents - The rooms are warm even with heating off. We kept the balcony door ajar to keep the temperature down. - We booked twin rooms - but what this actually means is two singles together separately made. There's no separation between them which for some might be an issue. - If you're on a ski group, then check your bill the evening before checkout as we had some incorrect charges made to the room. Staff resolved quickly, but perhaps more care could be made when processing receipts to avoid that A great stay and we will certainly consider a return visit to Soldeu and the Sport Village. Many thanks

Good Hotel, really good food and great location. Rooms are really comfortable apart from the heat. They are very hot and there doesn’t seem to be an easy way to cook them down except leaving the patio door open. We had a Mountain View room with a great view over the pistes. Food was very very good. I am pescatarian and gluten free but there were lots of quality options for me. It was excellent. Staff are lovely, really helpful and friendly. Bar prices let the hotel down 17 euros for a rum and coke. It’s a real shame because we would have spent more time in the hotel. Overall a great hotel in good position and lovely staff but avoid the bar

This is a good hotel in a great location. We stayed in a family Duplex room which had plenty of space for four of us and fantastic views of the mountain. The location of the hotel could not be better, it is in the centre of town and literally next to the main ski lift. The communal areas are nice and you can also use the communal areas of the Sport Hotel and the up market Hermitage which are accessible without going outside. The kids club in the Sport Hotel is brilliant and our kids wanted to go back everyday. The food and beverage options are good and fairly priced. However, the service could be improved throughout the three hotels. It regularly took 10-15 mins for someone to take our order in the bar area in the Sport Village.

Stayed here between Christmas and new year 2022, first impressions the hotel offered excellent accommodation the staff were friendly and most accommodating in particular the reception and dining staff. The hotel is in probably in the best location in Soldeu for the quickest and easiest access to the slopes as the gondola is built into the hotel complex and there is lift access down to the bottom of the slopes with a walkable distance to a chair lift which drops you off at the same location as the gondola but without the queues, the hotel also offers free locker rooms for ski equipment and the ski hire shop is also in the same complex building, the room I had comprised of a split level with a double bed on the ground floor and two beds on the upper floor connected with a internal staircase the rooms were serviced every day. the room was on the front of the hotel with balcony nothing spectacular to look at,the rooms on the rear however overlooks the mountain and ski slopes. The food was buffet style and plenty full absolutely no complaints, there were 10 of us and the dining staff were extremely accommodating. The hotel is log cabin in style throughout which was quirky and had a homely vibe,only criticism was there insistence to allow two fire pits to smoulder throughout the evening and night which served no purpose,directly outside the main entrance, other than to fill the hotel and in particular my room with smoke I did raise this with the staff and hopefully they will do something about this for future guests, overall despite the Smokey issues I would recommend the Sports village hotel.