Guest User
August 16, 2024
Arriving at the hotel, we were told that the room was not ready yet. We could go and eat something and then come back. When we returned, it became clear that there was no room available for us. And whether we could go to the village for a night (we didn't have to pay anything extra for that, they said) and come back the next day for the most beautiful room they have (Which was unbelievable, considering the fact that 6 families had already been sent to another hotel). The boss/manager didn't look at us anymore. Let an employee solve "the problem" but that he himself was outside partying with the other guests. We were treated in a cold and unfriendly way, it was pretended that it was great that they had arranged another hotel in the village and that we didn't have to pay extra for that. No further compensation. All in all a real disgrace!
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