Jaz Tour Khalef

A great place in a lovely location with phenomenal service. From the get go the staff did everything right. Brilliant for families.

Poor quality, poor hygiene, damp, mouldy, not clean. Poor food, cold food. Food unacceptable and unavailable at meals times. Quality of drinks is shocking, coffee and tea undrinkable. Staff and locals will only provide service if you tip them extra for everything they do.

Best part of our stay is staff - throughout the whole complex, very very polite and friendly. The quality of the rooms and facilities are fantastic and 5.*. The evening compare speaks far too quick when talking English and repeated the evening activity with audience participation twice. We all feel that nothing is too much trouble for staff.

Our time is over was apprehensive at first but have loved our stay the staff have been fantastic special mentions to maysa on animation team and to the cleaner of our room Boutheina. All the staff are fantastic the bar staff are amazing don't know how they do it remember people's drinks with so many orders at once.

Just returned from a wonderful 7 days at this hotel, our first time to tunisia, from the minute we arrived the staff couldn’t do enough to make us feel welcomed, the receptionist kindly told us to go grab some lunch before we filled in our form, on our return he sent the waiter with a cold beer! Talk about great first impressions, During our stay it was my partners birthday, the reception manager so very kindly organised for our room to be decorated, and led me to a pre-arranged table in the restaurant where a suprise would await us, a beautifully decorated table was there, and our wonderful 3 waiters presented us with a cake and sang happy birthday, such kindness all for no cost will always be remembered, The food, we enjoyed every meal! All freshly cooked and tasteful with lots of choice for everyone, even a fussy eater as myself! Al-acarte also available but we didn’t feel the need to try, The infinity pool is absolutely beautiful, as is the white sand and clear sea, which rivals any carribean beach in my opinion, The bar service around the pool was absolutely amazing, karim and anis worked so so hard, such amazing friendly guys who cant do enough to spoil you! They don’t like to see empty glasses, and are always so polite and smiley, i am proud to call them my friends! Same Can be said to reception bar staff! All staff at this hotel are absolutely fantastic people, they are hard working and friendly, they all seem so genuinely happy in their job and are so welcoming and warm its what makes this hotel that extra bit special! Its also the reason we are absolutely coming back! Huge thanks to the wonderful waiters in the restaurant who couldnt do enough for us also, special mention to soussi, what a wonderful happy man, he would have a bottle of wine and a decorated table ready for us each mealtime, so thoughful and polite! Overall a fantatic time and thank you to each and every one of you. See you next time