Amity Apartment Hotels

I checked in around 5.30 PM on 20th October 2022 and have raised some big concerns about the apartment#602 . Note that we have a two year old traveling and some of the below are serious health concerns for her. 1. Kitchen taps broken 2. Bathroom doors not locked 3. Balcony door broken by last week visitors and not fixed 4. Dirty window panes which have not been cleaned in many months 5. Dirty fridge, there is a layer of dirt on the top of it which has not been cleaned in many months 6. Bed is making noises and mostly broken  7. Balcony is dirty -- there is layers of dirt and garbage thrown 8. Heater smells of burns and for a moment we thought the apartment was on fire 9. There was noone at checkin and the number given outside the door was unanswered 10. Carpets have holes and are unhygenic To top this horrible experience, the management didn't even respond to a single request from us and the receptionist evaded all our enquiries.

Never stay here! My partner was given a dud swipe card and got locked out all night after he went downstairs to pick up Uber eats. There’s no reception except weekdays. He even tried pressing the alarm in the lift and rang the after hours emergency number close to 60 times but no one answered. In the end he got an after hours locksmith that cost $300. Initially the night manager John Trieu (who is also the director?!) was apologetic, but when it came time for a refund he started making excuses that my partner “had the wrong card” and it’s not his fault he’s “a heavy sleeper” and didn’t answer. When we kept trying to get a refund he then made up a $300 “smoking in room” charge. How? My partner was locked out for 8 hours. My partner is epileptic and couldn’t get his tablets as they were in the room, he had a seizure. This hotel doesn’t pass basic health and safety. It could catch on fire, and no staff would attend and the alarms don’t work. We’ve got video of all of this in case John try’s to make up excuses.