Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 11, 2026|Garden Deluxe Noble Room (Double Bed)
LaolaG
The hotel is ideally located right on Central Street. Its rich historical charm is a significant selling point. Since my child and I have different routines, I listened to the hotel's introduction twice – once with my husband and once with my child – and the experiences were quite different. The first young lady rattled through the information quickly, almost like reciting from memory. However, the second gentleman was very enthusiastic, telling stories, reminding us to record and take photos, interacting with my child, and even offering to get house-made yogurt for the little one, which was wonderful. The hotel introductions seem to follow a standard template and are a bit too short. Adding more stories would enhance the experience; for example, the introductions at Suzhou Nan Yuan Hotel are particularly engaging.
The hotel kettle is truly ancient. The lid pops open while boiling water, and it doesn't automatically switch off when the water boils, leading to it boiling dry. This is genuinely poor and poses a safety hazard. At breakfast, I asked for sesame oil for my child's noodles, and the noodle-making auntie initially said there wasn't any. I then asked if she could get some from the back kitchen, and she did eventually get some for my child. Overall, the stay was decent, but as a five-star hotel, it needs to improve its service, facilities, and staff training.
Show more
Price per night from:CAD 117
Posted on Jul 31, 2026|Smart Room (Double Bed)
Guest UserThis is the most comfortable hotel I've ever stayed in. The staff are always genuinely warm and smiling, not just superficially. They insist on helping with luggage and promptly fulfill any requests. The room itself is also excellent, with a smart toilet and a spacious shower that doesn't feel cramped. While the breakfast buffet selection isn't vast, there's an à la carte menu with daily Chinese and Western options, all delicious. Combined with the buffet, it's quite good. Crucially, it's very convenient. I initially worried about not being near Central Street, but the bus stop is just a 2-minute walk from the entrance. In reality, unless you're traveling solo, a ride-hailing car to Harbin Pharmaceutical Group General Factory is only 9 RMB, to Zhonghua Baroque it's 9 RMB, and to Central Street, it's just over ten RMB. I took taxis every day during my stay and found it cheap and convenient. I highly recommend this hotel and will definitely choose it again on my next visit.
Show more
Price per night from:CAD 46
Posted on Aug 1, 2026|Deluxe City-view Twin Room
Guest UserAs the only hotel in Harbin that can truly be called a bit luxurious, it generally lives up to its reputation. The location, rooms, service, and amenities are all quite good. Bottled water is provided upon request, and the lotus decoration at the entrance is also very unique.
The decor style is more simple and bright, a stark contrast to the Ritz-Carlton Tianjin where I stayed a few days ago – both are good in their own way.
However, getting in and out of the hotel isn't very convenient, especially if you want to cross the road to the Songhua River. You have to navigate a really awkward traffic light intersection; the red light is very long, and even when it's green, there are cars turning right at high speed, which makes you quite nervous.
The city view rooms have a poor outlook, filled with crowded, matchbox-like buildings with hardly any greenery.
There's only one stool and one armchair in the room, which isn't very convenient.
There's also a heating vent on the windowsill, so I was hesitant to put my phone there for fear of it falling off.
Show more
Price per night from:CAD 216
Posted on Aug 11, 2026|Queen Room
TangdouOn a whim, we decided to take a spontaneous weekend trip with the kids, and I randomly picked a hotel on the app, which turned out to be a pleasant surprise! First off, the room was spotless and fresh, even the bathroom was sparkling clean. The bedding was dry and comfortable, and the facilities were comprehensive – they even had a gym and a soft play area. The air conditioning worked great, and there was a rich breakfast spread. The lobby was also very photogenic. The front desk staff were gentle and polite, patiently answering all my questions. Most importantly, it was incredibly quiet, which was a huge plus for someone like me who has trouble sleeping.
The hotel parking was convenient with plenty of spaces, and you could see the mountains from there. The air was fresh and it was easy to get around.
This is a genuine review from a consumer who rarely leaves feedback unless they are exceptionally satisfied.
Show more
Price per night from:CAD 66
Posted on Jul 6, 2026
Guest User
The hotel was clean and tidy. I chose to stay at the Sofitel Harbin for my trip to Harbin this time, and my overall experience was exceptionally satisfying. It truly lives up to its reputation as a long-standing, high-end five-star hotel in the area. The hotel's location is excellent, directly opposite Xiangjiang Park and adjacent to Wanda Plaza, making shopping, dining, and short excursions incredibly convenient. In my leisure time, I could even stroll through the park to enjoy the scenery and relax. The lobby features a French-inspired light luxury design with a sophisticated feel. The high ceilings paired with exquisite chandeliers create a rich and elegant atmosphere. The guest rooms are spacious and bright, and daily housekeeping is meticulous. The bedding is soft and skin-friendly, and each room is equipped with a humidifier, perfect for the northern climate. The double-glazed windows provide excellent sound insulation, ensuring a quiet and undisturbed rest. From the concierge to the front desk and housekeeping staff, everyone was highly professional. Check-in was efficient and smooth, and the service was attentive and discreet, without being overly solicitous. The breakfast buffet offered a wide variety of dishes, including local Northeastern specialties. The heated swimming pool and 24-hour gym are well-equipped. This hotel is suitable for both leisure travelers and business stays. My entire stay was incredibly comfortable, and I will definitely prioritize this hotel again on my next visit to Harbin.
Show more
Price per night from:CAD 89
Posted on Aug 17, 2026|1 KING BED, PREMIER(Hunter Hut Sunset Perch)
MuzixiaotuThis is the biggest hotel I've stayed in for this price point. I love the hotel's style – it's very photogenic, the ambiance is great, and the service is excellent. Special shout-out to Sally Zhang, the executive lounge concierge, for her incredibly thoughtful and wonderful service! 🥰🥰🥰🥰 Aside from being a bit pricey, I have no other complaints. I'll definitely come back when I have more money. The breakfast is super thoughtful, serving until 1 PM, and afternoon tea is from 2 PM to 8 PM. The hotel's scent is also lovely. They used to have late-night snacks, but not anymore – I highly recommend bringing them back permanently! Also, the toiletries used to be small bottles you could take home, but now they've switched to large bottles that can't be taken. 😭
Show more
Price per night from:CAD 114
Posted on Aug 8, 2026|Family Parent-child Room
Anonymous User
The room was huge, we didn't even have enough time to enjoy it all in three days and two nights, haha! The hot springs were clean! The 'yin-yang' hot pot-style pool was hilarious! The outdoor swimming pool was also fantastic! The water was so clean, and there were interactive activities at 3 PM which were a lot of fun! The staff were also very enthusiastic ❤️
Show more
Price per night from:CAD 57
Posted on Feb 23, 2026
Guest User
The room was spotless, the bedding was clean, and the view outside the window was fantastic! There was a cute little notice about tiny ladybugs in the room, which was a novel experience for city kids who rarely see them 🐞. The hotel has a hot spring on the first floor, which was incredibly relaxing after a day of skiing. The staff were all very friendly; Ms. Wang from the rose pool even brought us water. This hotel is really great for families!
Show more
Price per night from:CAD 136
Posted on Feb 13, 2026
Niutou™
The Yabuli Yabuluoni Hotel boasts an excellent location right in the heart of the ski resort, offering incredibly convenient ski-in/ski-out access directly to the slopes and lifts. The rooms are clean, warm, and offer expansive views; you can enjoy the snow scenery right from your window. The facilities are comprehensive, with ski rental and dining all available in one spot. The service is enthusiastic and responsive, and it offers great value for money. It's truly the top choice for a ski holiday; we had a comfortable and worry-free stay. We'll definitely choose this place again next time. Highly recommended!
Show more
Price per night from:CAD 58
Posted on Oct 5, 2025
(*´▽`*)Tian
The rooms were well soundproofed, creating a comfortable and quiet overall environment.
The family room had a reasonable layout, suitable for children's activities. The water park had a variety of attractions, which the kids loved. The fruits, drinks, and Häagen-Dazs ice cream in the water park were good, but the food selection was too limited. The hotel is close to shopping areas like Sunac Mall, with convenient amenities and parking, making it suitable for short getaways with children.
(Suggestion: Improve the attitude and service training of the staff.)
Show more
Price per night from:CAD 122