Euphoria Retreat

Perfect relaxed weekend getaway. Great location, Spa and staff, we would come back!

Overall, the stay was absolutely exceptional. Simple elegance with a focus on wellness. The quality of the food and service were excellent. But the main attraction was the spa. The underwater music of whale and dolphin sounds were a wonderful touch. The California tub on the top floor was out of this world. Would gladly stay again. Just the internet in the room was a bit touch and go. Other than that, perfect stay.

This is a beautiful resort with excellent spa staff, however the programme that I took to lose weight and achieve rejuvenation was a complete and utter failure. I was assured that the meal plan which I was to follow would DEFINITELY result in my desired weight loss of 3kgs and I would be far less tired. I even paid considerably more for an additional treatment recommended by the Doctor to boost my metabolism. I followed the menu religiously with no cheating whatsoever and I also exercised heavily. However my weight, body fat and PONE results at the end of my stay showed no improvement WHATSOEVER. I asked for an explanation at the time and I emailed Euphoria over a week ago but I have not had the courtesy of an explanation or apology. I now also therefore doubt the efficiency of all the other expensive treatments which were part of my package and are impossible to evaluate. Another complaint is that I was informed that I was required to use my mobile telephone when I had intended to put it in the safe for the whole of the week and ignore messages and mail for a complete break. Furthermore, I had to complain twice before the restaurant staff ceased to bang the door to the interior from the veranda every few minutes. Not what one expects from a supposedly relaxing retreat. I have been to other retreats which are lovely hotels, have good food, staff and treatments and I expected more from Euphoria for the high cost and its marketing. The failure of management to respond to my complaints has been the final insult and I am shocked by this lack of customer consideration from a premium resort My travel agent has also contacted them on my behalf without success. I think that the management is not open to criticism and the whole experience is over-hyped. I would certainly not recommend.

Excellent views all around, unbelievable service, the best pools (indoor and outdoor) , everything is just right.The restaurant serves fresh local food and you feel like home. The surrounding gardens carefully planted with beautiful local plants. Highly recommended and of course we plan to return!

Amazing wellness spa in beautiful location. The spa has a comprehensive facility, solid expertise, and a staff that is very kind and helpful. Strongly recommend experiencing the nutrition, bodywork, energy and exercise options. The food options are tasty and healthy.

Everything was amazing - architecture, design, food, treatments, staff, location, amenities/services. Pool and spa tower especially were incredible. No request was too much to ask. One of the best retreat offerings I have ever visited!