Guest User
January 31, 2023
The hotel has been renovated for a few years, this was our second stay, so we knew a bit what we were getting into. But we did not expect that the product has changed into a family hotel for families with children so much that we as a couple will feel out of place and where I really did not find value for money at the price of 250 EUR per night. We knew that the rooms are small rooms, even the mini-bathroom is ok, but the quality of sleep is terrible. I never understand why you buy the cheapest duvets and pillows when renovating - the price difference is tiny for better quality. When you say you have a Nespresso in your room, I expect Nespresso there and not a cheap substitute. However, the renovation of the common areas is very successful, the hotel is otherwise pleasant, the staff tried to provide service, especially the front office manager at the reception and the ladies at the bar. The restaurant, on the other hand, is a battleground for places where finding a clean table is an art, the quality of food especially at breakfast is very cheap, the wait for coffee is long with one lady operating the coffee machine. We went to dinner only once, we chose, the taste was fine. The fact that the Spa is overcrowded with children and there is nowhere to lie down is clear if this is your primary guest and I'm sorry at the price of 250 EUR per night another 1000 CZK for two to the mini non-public Spa where there are a few beds I have to pay didn't want to. Wonderful view from the hotel facing Stoh mountain.