Guest User
June 16, 2025
We stayed at Premier Inn Cardiff South for two nights and had a very positive experience overall. Although we initially had some trouble with our booking (which wasn’t Premier Inn’s fault), Luke at the front desk was absolutely fantastic. He was friendly, polite, and incredibly helpful from the moment we arrived. Luke went above and beyond to assist us and make sure everything was sorted, which made a huge difference to our stay. It’s clear he’s a hardworking and dedicated member of the team. Thanks to his efforts, our visit was smooth, comfortable, and pleasant. Highly recommend this location, especially with staff like Luke around—he truly made us feel welcome