Hawthorn Extended Stay by Wyndham Springdale

Worst smelling room ever! Smelled like dirty feet. The smell seemed to be coming from the A/C. Febreeze didn’t even help! We stayed because I had my 80 yr old mom with me and she needed to get to bed due to health issues and couldn’t go one more minute. When I complained to the front desk, she didn’t really seem to care. The fire alarm was triggered in the middle of the night because someone was being stupid but that was not the fault of the management. They handled the situation calmly and professionally.

The young man and woman that were staffed at the desk were amazing and very helpful. That is a rare find in young people nowadays. They were very professional. The stay was great.

Nice operation. A decent breakfast offering is all that's needed.

Bugs There were bugs in our room. We went right to the front desk and asked for a refund which was given without problem

It was good, staff was friendly, room was clean, breakfast was fine. Randomly losing water pressure in the shower was odd though. Happened every time we showered and we were on the fourth floor.

Multiple small issues in room. Not cleaned well. Smells in hallways. Curtains broken and other items.

The room was great. Plenty of space. Small kitchenette. Bed was comfortable. Breakfast was not good. Potatoes were saltyand rubbery. Eggs were instant. No meat protein. Staff wanted to spend more time sitting and playing on phone rather than ensuring coffee was full, there was hot water, plates/bowls available.

It was good stay, the bed wasn’t that comfy. Also we had clogged sink . The window covering didn’t cover well so the lights from parking lot lit up our room so not much sleeping for us! Breakfast was decent . Could have been little better but it was so quite and staff was amazing

This property is so nice and beautiful, excellent attention and excellent service