3-Star Hotels in Springfield

I booked this room for my nephew and his wife, James Giordano. Apparently business is very good at this location. There was a Bat matzah party going on right beneath my nephew’s room and it was very noisy. My nephew called the desk to complain they were unable to sleep due to the loudness. The front desk said it would be over at 11 pm. My nephew said he and his wife asked for a different room away from the noise. The desk was reluctant to fill that request causing my nephew to tell them give us a full refund and we will go somewhere else. The desk agreed to giving them a different room. So they packed up and went to a different room. Very inconvenient and unsettling.