Kinnettles Hotel & Spa

This is our 5th visit to the hotel. It has a perfect location, friendly staff and lovely breakfast. However our rooms were on the ground floor in the annex building - over the road from the main hotel , we found both rooms quite noisy and very warm and they were not decorated as nice as the other rooms we have stayed in previous years which was really disappointing as we do love our annual trip to St Andrews.

This is such a lovely small hotel. Great location for the beach, golf course and main town. Everything is 5 minutes walk away. We had a deluxe studio room which was amazing. The bathroom was so large with a great socking tub and shower. The staff were also so helpful especially Lisa on reception and Urquhart in the bar. He made great cocktails. The breakfast was 1st class and had a chef who cooked fresh to order.

Mini break away with my Mum ! Booked last minute and was delighted with the hotel. Room was lovely, very comfy and spacious. Great shower. The breakfast’s were delicious. Plenty choices and really tasty. Compliments to the chef! The receptionist was lovely, really friendly and super helpful.

Very central and clean beautiful room, great breakfast, although it gets a bit busy around the coffee machine and the self service area. Free parking close by, no space guaranteed though. Beach and center just around the corner. Will book again!

This is not a 5 star accommodation. Very basic. Not worth the cost. Spa disappointing and massage cut short because she was late. Wouldn’t recommend-all aspects very poor and way over priced. They also tried to overcharge for the very average spa treatments.

We picked Kinnettles Hotel for its central location and the advertised amenities. The location was excellent, everything was within walking distance and we were able to park in the adjacent car park for two days for free. All the staff were very friendly and helpful, although they appeared understaffed during our visit. Calls to reception were often unanswered. One receptionist was seating and waiting breakfast while also manning reception and admitting spa treatments. Klaudia was particularly kind and helpful in sorting out booking and spa treatments. We were disappointed that the hotel bar was not open during our stay. We arrived late on our first night and hoped for some food and drinks without going out in the wind and rain. Apparently this was also due to short staffing. The website also indicated ‘in-room dining’ which was puzzling with no food available. Our room (junior suite) was very spacious and tastefully decorated. The en-suite shower room was clean and modern. Our room only had one bedside lamp which meant only one of us could read at night. Also there was no lamp in the lounge area so we had to sit in the light of the small TV or have the full ceiling spots on. Not very romantic! Our zipped together double bed had very soft individual mattress that caved in at the middle join, making sleeping together not as comfortable as a Premierinn bed. (We are not big people!!) We expected our complimentary water and biscuits to be refreshed on day two but they were not. For the daily rate they charge we think that should be offered. We did enjoy our stay despite the issues above. The building, decor and furnishings are modern and classy. Overall the owners need to pay a little more attention to detail and ensure the hotel is staffed adequately to offer the advertised features and give value for money to match their rates.