Latest Reviews for Stamford Hotels

Courtyard Stamford Downtown
4.4/591 Reviews
Upon check in room 729 : Absolutely No help at front desk! Not welcoming at all. The lady there, did not smile. Did not ask anything, she had a reaction of disgust on her face, almost seemed a bit ******. Normally I am used to hearing some level of greeting. There was absolutely nothing here. Truly have never been treated so badly before. I was charged an additional $586.00 for the stay. Totalling to $1,961.33. Not a single receipt in sight. I stayed 19-23 Oct 2023. I was also held at reception for over 2hrs resulting to me missing Uber which got cancelled and was charged for I then missing the event I came to the states for. Absolutely No sense of remorse from the staff or so called reception manager. The air conditioning in the room constantly made a humming sound. Sleep quality was very poor. I would have provided this feedback, if someone one asked We were lugging our luggage and struggling with the hotel door. There was no attempt being made to hold the door for us. I understand you do not have porter service. But what stops you to help someone with the door?. Never staying here again and I do not recommend it!!! I demand a receipt and I’m demanding my money back or I inform the police. It’s as simple as that!

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