Hotel Europe
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Stari Grad

Hotel Europe

Vladislava Skarića 5, Stari Grad, Federation of Bosnia and Herzegovina, 71000, Bosnia and Herzegovina
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Amenities
Public parking
Sauna
Car rentals
Multi-function room
EV charging station
Massage room
Indoor swimming pool
Tour and ticket booking service
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Property Description
A stay at Europe Hotel places you in the heart of Sarajevo, steps from Ferhadija Mosque and Despic House. This luxury hotel is 0.1 mi (0.1 km) from Ferhadija Street and 0.1 mi (0.2 km) from Cathedral of the Nativity of the Theotokos.
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7.6/10
Good
Nice, clean hotel. The location is in the centre and the breakfast was good.
All 63 Reviews
Surroundings
Airport: Sarajevo International Airport
(10.2 km)
Landmarks: Sarajevo Meeting Of Cultures
(110m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Presidential Suite
3

Presidential Suite

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Room Details
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Deluxe Double Room with City View
6

Deluxe Double Room with City View

1 Double bed
Non-smoking
Private bathroom
Bathtub
Wardrobe
Connecting rooms
Room Details
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Suite
4

Suite

1 King bed
Has window
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Room Details
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Deluxe Apartment With City View
5

Deluxe Apartment With City View

1 Double bed
Non-smoking
Private bathroom
Bathtub
TV
Wardrobe
Room Details
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Deluxe Double Room With City View
5

Deluxe Double Room With City View

1 Double bed
Non-smoking
Private bathroom
Bathtub
TV
Wardrobe
Room Details
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Superior Twin Room With City View
6

Superior Twin Room With City View

2 Single bed
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Room Details
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Standard Twin Room

Standard Twin Room

2 Single bed
Has window
Room Details
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Standard Double Room
10

Standard Double Room

1 Double bed
Has window
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Room Details
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Superior Double Room

Superior Double Room

1 Double bed or 2 Single bed
Has window
Non-smoking
Room Details
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Royal Penthouse, City View
5

Royal Penthouse, City View

Bedroom 1:2 Double bed
Non-smoking
Private bathroom
Bathtub
TV
Wardrobe
Room Details
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Guest Reviews

7.6/10
Good
63 reviews
Verified Reviews
  • Cleanliness7.4
  • Amenities7.3
  • Location8.3
  • Service7.4
Average for similar properties in Stari Grad
Most Mentioned
AI Summary
Centrally located in Sarajevo's old town, the accommodation provides spacious, clean rooms ideal for exploring the city. Guests appreciate its convenient access to attractions and amenities.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 25, 2025
I never imagined staying at a so-called 5-star hotel would turn into such a disappointing experience. I strongly advise avoiding this hotel unless you are intentionally looking to ruin your vacation. Upon arrival, there was no proper reception desk—just a low table where guests are expected to stand and awkwardly bend over to hand their passports or sign documents. There were no chairs or seating, a setup I’ve never seen in any hotel worldwide. The lobby was messy, the carpets were dirty, and the overall atmosphere felt unkempt and uninviting. On my check-in day, April 19, there was an event at the hotel. Staff had reserved both elevators for event preparations, leaving guests waiting in a line to use a small elevator. I had to take the elevator to the third floor and walk up a flight of stairs to reach my room on the fourth floor—there was no other way to access it. The room was gloomy, with dark carpeting and worn-out furniture. The air conditioning wasn’t working. When I called reception, I received inconsistent answers: one staff member said it was under maintenance, while another claimed it was a management decision. I asked to cancel my stay and receive a refund since the A/C was non-functional, but was told that the booking was non-refundable and I would lose the full payment for all three nights if I left. Opening the windows brought in bugs and mosquitoes, forcing me to spend most of my time outside the hotel. I went to reception again and ended up in a banquet hall—which, surprisingly, was fully air-conditioned. When I asked the receptionist, she confirmed that only the banquet halls had working A/C, not the guest rooms, and that no solution was available. The bed frame creaked loudly with every movement, and the mattress was extremely uncomfortable. The pillows were equally bad—far below even a 2 star standard. The TV had no signal on any channel, the room was not clean, the toilet flush was broken, and the bathroom was poorly designed with an extremely cramped layout. The toiletries were of very low quality. The only positive aspect is the hotel’s central location. Unfortunately, that’s where the positives end. The reception staff were unwelcoming and unfriendly, and overall, everything about this hotel was unpleasant and stressful. In short: a terrible experience. I do not recommend this hotel under any circumstances.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 3, 2024
Wonderful location and such friendly staff. Willing to accomodate and help in any way. I requested early check-in and they allowed for me to have that after my 25 hour journey. It was really warm in my room and I requested a portable fan and they were so quick in bringing it over.
A‍n‍d‍r‍i‍j‍a‍ ‍L‍e‍o‍v‍a‍c
November 27, 2024
The hotel doesn't even have a bottle of water in the room. It's 5 stars but in reality it's barely 3 stars hotel. It was so hoot in the room and you can't control the heat. I couldn't even sleep. Very disappointing experience, specially for that price for Sarajevo.
G‍a‍n‍g
June 10, 2024
This hotel is near by old town and walkable to access some interesting scenic sites. The hotel parking sign is not very clear and the access road is very narrow to drive. The lobby seems too messy which is not match the 5-star rate.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 12, 2024
Great location. Good room size. Very good breakfast menu. A very basic health suite. Sauna and Hammam are at an extra cost. A great hotel but in need of some refurbishment.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 9, 2025
The hotel room is very large, the breakfast is rich in variety, the room is clean and warm, and there is a balcony. You can see the beautiful mountain view through the window. It is only a few minutes away from the Latin Bridge. I am very satisfied with choosing this hotel~
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 17, 2024
Nice, clean hotel. The location is in the centre and the breakfast was good.
Original TextTranslation provided by Google
A‍b‍u‍ ‍o‍m‍a‍r
September 18, 2024
VERY OLD ROOM, CLEAN, NOT VERY GOOD
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Bar
Restaurant
Restaurant
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, €20.50 (approx. AED 83.98) Daily. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 06:00–11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeHalal
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1882
  • Number of Rooms: 160
A stay at Europe Hotel places you in the heart of Sarajevo, steps from Ferhadija Mosque and Despic House. This luxury hotel is 0.1 mi (0.1 km) from Ferhadija Street and 0.1 mi (0.2 km) from Cathedral of the Nativity of the Theotokos.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 160 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Hotel Europe?

The check-in time at Hotel Europe is 14:00-24:00 and the check-out time is 11:00.

Does Hotel Europe have a swimming pool?

Yes, Hotel Europe has a pool.

Are pets allowed at Hotel Europe?

No, pets are not allowed at Hotel Europe.

Does Hotel Europe provide breakfast?

Yes, Guests staying at Hotel Europe can enjoy breakfast during their stay. Breakfast option(s): Halal.

How much does it cost to stay at Hotel Europe?

Prices at Hotel Europe are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Hotel Europe?

The closest airport is Sarajevo International Airport, and it is about 23 mins from hotel by car (10.2 km).

What is the cancellation policy for Hotel Europe?

The cancellation policy for Hotel Europe varies depending on the type of room and booking conditions.

Does Hotel Europe offer airport transfer services?

No, the Hotel Europe doesn't offer airport transfer services.

About This Property

Nearest AirportSarajevo International Airport
Distance to Airport10.18KM
Average Price FromAED1368
Hotel Star Rating5