Stillwater: 16 hotels found

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Latest Reviews for Stillwater Hotels

Holiday Inn & Suites Stillwater - University West

Holiday Inn & Suites Stillwater - University West

4.1/545 Reviews
Terrible service. I should have read all the bad reviews before I came here. Shame on me. Let me explain. I made a telephonic reservation and the employee for the same hotel failed to tell me that most of the hotel was under renovation and the breakfast and bar enmities were shut down. The same employee failed to tell me that I would be charged another $50 dollars for incidental charges on my credit card that could take up to 14 days to be credited if there were no problems in the room after I checked-out. Wow. Talk about the lack of communication. Upon check-in, I asked for a discount, but the employee refused and tried to justify that the rooms where already under $100 so it didn't matter about the renovation and no commentary breakfast nor bar access. This assertion from the employee is false because prior to the hotel renovations, the price for the same rooms were unchanged and offered breakfast and bar access. I tried twice to use the two elevators, but each time it was being used by hotel contractors who were transporting construction material and trash as part of the renovations. This forced me to use the stairs and I have disability problems. I will never go to this hotel again.

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