Zanzibar Serena Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Stone Town
Zanzibar Serena Hotel
No.20 of Premium Hotels in Zanzibar Archipelago
Shangani St, Stone Town, Zanzibar West, Tanzania
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With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.Show More
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Highlights
Airport drop-off available
Delicious breakfast
Free parking
Lots to doAmenities
Outdoor swimming pool
Diving
Snorkeling
Horse riding
Spa
Massage room
Private parkingFree
Priority airport pick-up
All Amenities
Property Description
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.
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4.3/5
Very GoodCleanliness4.3
Amenities4.3
Location4.3
Service4.2
All 79 Reviews
Surroundings
Airport: Abeid Amani Karume International Airport
(8.1 km)
Landmarks: Freddie Mercury Museum
(220m)
Landmarks: Saint Joseph's Cathedral
(300m)
Landmarks: Old Portuguese Arch
(350m)
Landmarks: Old Fort
(400m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Prime Sea View Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Wi-Fi in room
Check Availability
4
Superior Room
1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Executive Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Standard Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Guest Reviews
4.3/5
Very Good
79 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.2
Average for similar properties in Stone Town
AI Summary
The accommodation boasts spacious, clean rooms with excellent customer care and a convenient central location near shops and beaches. Guests enjoyed the varied buffet options and well-functioning amenities.
Yon-iii
December 12, 2024
Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service.
Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay.
And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left.
As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
yongmin
January 9, 2025
The receptionist is so rude and unkind.
By one day, she changed the check-out time.
She doesn't have any apologies for that.
Buersaweisili
October 7, 2023
It's a very historical hotel. The room I stayed in was on the third floor. I could see the sea when I opened the window.
Original TextTranslation provided by Google
Guest User
June 30, 2022
The hotel is old, the room layout is poor, and the bathroom is small. The location is very good, the seaside view is beautiful.
Original TextTranslation provided by Google
Guest User
March 3, 2025
I went to Zanzibar Abeid Karume International Airport for a trip to Mombasa via Safarilink, but I was late, and the airline counter was already closed. I had to look for accommodation awaiting to travel the following day, which I finally got at Serena Zanzibar, and it was just wow. Ally, the reservations manager, was very helpful in discounting my rates. The room was very comfortable, very well aircondiitioned, with a big verandah facing the pool and the ocean. You see all the activities in the ocean just sitting outside in your varanah. Within the room is the mini fridge with Sprite, water, and Fanta as part of the room package.....Very well thought. I also had the chance to go for dinner in the restaurant. The food was exactly what I wanted.....paper steak with french fries. Very delicious. I took sparkling water based on the barman's advice to ease gases in my stomach, and for sure, I got relieved. This is my second visit to this resort, and I highly recommend to all types of clientele looking comfortable accommodation, quality service, and good food. I will be back very soon. Thank you for the wonderful stay.
Guest User
February 24, 2025
Located in Stonetown, Serena is an excellent choice. This is not the first visit to the hotel. The location can’t be beat and the view from the rooms are stunning. If planning to stay in Stonetown before heading to the beaches around the island, this hotel is sophisticated and offers everything… From the well appointed rooms to the excellent restaurants we highly recommend this hotel. Staff are professional and well trained.
Guest User
February 13, 2025
This hotel appears to be old-fashioned and classic, yet it comes with all the modern conveniences—air conditioning, a minibar, and an elevator. It’s a bit unusual that the room features a bathtub rather than a shower. The hotel is located by the beach in the heart of Stone Town; it’s very charming and exudes an Arab-Indian allure, making you feel as if you’re in a truly exotic place. There’s a large garden with an expansive swimming pool, and the ocean lies just beyond. Within a 10-minute walk, you can explore Stone Town with its narrow streets and shops, where the history of mankind is written on every wall—from the slave market to the town squares and the harbor.
Guest User
February 13, 2025
I chose this hotel again due to it‘s perfect seafront location and the oldworld Zanzibari charm and architecture. Loved the Prime room with a huge balcony from where you can watch the comings and goings on the beach and the sea below. The rooms are lovely and while not being super modern and the bathroom on the small side, I really like the Swahili style and the very comfortable bed. A highlight is the excellent breakfast served in the most beautiful breakfast room. Will stay here again, hopefully soon.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Horse riding
Off-site
Spa
Massage room
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Business center
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Spa
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Priority airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
VIP check-in service
24-hour front desk
Lockers available
Languages Spoken
English
Food & Drink
Bar
Room service
Snack bar
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
BBQ
Additional charge
No smoking in public areas
Smoking area
Picnic area
Garden
Health & Wellness
Massage room
Spa
Diving
Off-site
Snorkeling
Off-site
Horse riding
Off-site
Beauty and makeup
Body care
Windsurfing
Off-site
Activities
Fishing
Off-site
Gaming area
Beach umbrellas
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Accessibility
Pool ramp available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1997
- Number of Rooms: 13
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.