Top 5-Star Hotels in Stone Town

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

The room was nice and clean. The service is quite good and proactive. The environment is great. There is also the only Chinese restaurant on Sang Island 300 meters away, which is very cost-effective. Recommended. However, the dolphin watching and prison island recommended by the hotel are relatively expensive, so if possible, look outside.

At RAFIKI APARTMENT, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.Desire to unwind? Make the most of your visit at RAFIKI APARTMENT with accessible amenities such as daily housekeeping. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available.

Very nice hotel. Conveniently located to all Stone Town attractions. If there are any issues the front desk manager will do her best to rectify the situation. My only issue unfixable was the food or maybe It was the water they refill for the rooms. I recommend be on side of caution and drink only bottled water. Don't eat anything uncooked (salads juices made with ice etc.) And you won't spend most of your time in bathrooms.

The hotel is very close to Stone Town, but it is relatively hard to find in the alley. There are road signs on the roadside, so you need to pay attention. The breakfast restaurant is on the top floor, and the view is not bad, you can see the sea.

It happened to be living in the former residence of Queen's lead singer Freddie Mercury. It was really an amazing experience. The appearance of the hotel is good, but the internal facilities are average. The bed and pillows are not comfortable, and the breakfast taste is average. It is better than the good location and the experience of this wonderful celebrity's former residence.

The hotel is excellent, luxurious ancient building. The room is oversized and richly decorated in classical style. The location is good and it is one of the landmark hotels in Stone Town. The building is beautiful and the restaurant is the best with all the facilities.

You can't judge a place from the front, or from where it's located. This was a little gem of a B & B (for us). We ate out for lunch & dinner, but really enjoyed their breakfasts. More on the service & rooms first. The front desk manager, which varied, was always very kind & attentive to our needs. The rooms were very nice, beds super comfortable, and having a TV was not a necessity until I got a little sick (possibly from eating out at lunch?), and then I could watch sports. Having a safe for valuables was a bonus. I saw some reviews on Google maps that did not put the hotel in a good light, but our group was there for 4 nights and we never had anything stolen, or any bad experience. Just be wise & careful. The rooms were cleaned daily and the working fan & AC were really nice! The architecture is really cool with lots of old wood, nice decorations, and interesting design. The rooftop was nice, with a great view of the harbor to the west. It is next to a mosque, but that didn't bother us. We had breakfast up there every morning and they had a couple of juice choices, plus really good masala tea, and bottled water - would be nice if they could not use SO MANY plastic bottles, and maybe get those larger ones & dispense into glass pitchers, but I can only suggest. The freshly made maandazi were amazing and there were several fruit choices, yoghurt, and bread - I've lived in Portugal and really appreciate nice, freshly baked bread and this was just the cheap store-packaged white bread, but bread is not a huge part of this culture. We could order eggs and my omelet was always very good. Coffee is pretty basic, so I did masala tea instead and they also make a nice lemon grass tea. As is true with all of Africa where I've lived & traveled, all the staff are super friendly & patient. The location is perfect - right next to the Old Fort and Mama Mia (gelato), as well as Forodhani Food Market, but easy walking distance to everything in Stonetown proper. We had a guide take us around & give us a tour of Darajani (the bazaar or market area), the Anglican church and slave market site (very sobering), the Fort, and other places.

The beautiful Zanzibar Island has a sea in front of Baru If you take a walk in the morning, it's close. There are a lot of fruits like pineapple in the morning Make your own omelette with various ingredients I like hot toast and cooking The restaurant is nice by the pool on the first floor I was very impressed with the restaurant staff I was happy to speak Korean at the front desk Ex) Oh ㅠㅠ Close to the city and close to the night market If I go to Zanzibar again, I will definitely go back to the hotel. The room is very big ~

I was fortunate to stay here in June for 3 nights and I have to say I am in love with not only Zanzibar and Stone Town but this small boutique hotel, more like a boutique guest house as you are made to feel welcome from the first step inside the beautiful front doors. The staff are all so friendly and welcoming and I managed to fit in a back and shoulder massage between exploring the city on my own and the tours that I had organised. As I was traveling alone I did most of my meals at the hotel as after long days it was easier to dine there and then relax on my room. The only issue that may be of concern for anyone that might have some difficulty with stairs is that there is no elevator / lift, so request a room on the lower floor but I have a knee issue and it was not too bad climbing to the second floor.