Family-friendly Hotels in Stormsrivier

We ensured that we book a room that was comfortable and convenient based on my preference and health reasons. To our surprise when we arrived we were given a different room ( worse in that vicinity). Room had a bad smell, shower looked old and untidy. We went back to the receptionist to complain and she insisted that, that was the room we booked for. Regardless of the fact that we had the pictures of the room from our booking. Com. After negotiating, she agreed to move us to a better “room’. While we were settling, we were told that the roo Is R4000 extra compared to the initial room. We tried to negotiate checking our earlier and we were told that we have to settle the whole amount as per our booking. We requested to be moved to a room same price as the previous room. The room looked old, carpet smelling, plastic chairs and stuffy. We ask for a microwave and they gave us‘reasons’ as to why we were accommodated in a room without microwave and fridge. Staff members were unfriendly and the bar staff were not even willing to give us ice. They locked the gate when they decided at night without notifying us and there was no security at the gate to open for us at night. We had to walk inside carrying out stuff, car parked outside to look for someone to open the gate for us. Breakfast meal, especially the fruits were always old, poor quality juice, tap water, same food everyday. They couldn’t even prepare scrambled eggs. Worse place we have visited and costly

With a stay at At the Woods Guest House in Storms River, you'll be a 1-minute walk from Cape Floral Region Protected Areas and 5 minutes by foot from Blackwater Tubing. This guesthouse is 0.9 mi (1.5 km) from Big Tree and 1.8 mi (2.9 km) from Garden Route National Park.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this guesthouse include complimentary wireless internet access and tour/ticket assistance.Enjoy a meal at the restaurant or snacks in the guesthouse's coffee shop/cafe. Full breakfasts are available daily from 7:30 AM to 10 AM for a fee.Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 8 air-conditioned rooms featuring refrigerators and minibars. Rooms have private patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.