Guest User
December 22, 2022
I can only rate the location here as our booking was canceled upon check in. The fault lay with the Dormero themselves, but they didn't want to admit it. We were turned away very rudely and referred to Trip.com. Unfortunately nobody could be reached by phone on Saturday. We then had to book another hotel room nearby, which cost twice as much. In retrospect, it turned out that Dormero had canceled independently!
An insolence of his kind! I can't recommend this hotel, very unfriendly at the front desk!
I would also like to mention here that Trip.com contacted us the day before and we were refunded the amount without hesitation! Great, friendly customer service!
We will still book through Trip.com again!
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