Family-friendly Hotels in Subic Bay

At long last, we have stayed here for my birthday celebration with my family. From check in, the front desk staff asked us to wait until 2pm since they said that’s the standard time. We waited downstairs because there are no seats at the lobby. Nobody approached us at 2pm so i reminded them that we are waiting. I noticed that front staff people were lack of training. They don’t smile that much and not welcoming. Elevator platform at the 4th floor is not even so a lot of guests got stumbled and its dangerous because there are no warning sign. Our room is great. Cozy, clean and spacious. The veranda is boring. No tables and chairs and towel rack for wet clothes. What i like most is the bathroom! Very spacious and neat as well. I love the jacuzzi that can fit up to two people. The only problem is the bathroom door. Its very old and need to be updated. You can peak from the outside so there’s no privacy for people using the toilet. Room amenities has coffemaker, and safebox. Television channels are a little bit blurry. When I requested for a pitcher of water, i have to follow up for 4 times. Swimming pool is huge and nice. The slide for kids is not slippery so its a waste of time using that. I love the sand and the pool which you can feel like youre in a beach. The problem that time was they have an event so there were no beachbeds set up that time and there’s no staff assisting guests who’s gonna swim. I have to look for people to ask for a towel. The buffet breakfast has a lot of choices. We enjoyed the food especially the kids. The view of the yachts are instagrammable. What I noticed from the first time i set my foot on the resort are the staffs. They should be train how to properly do their job. Some they do but mostly not. For a room that is so expensive, the expectation is very high and i never meet those expectation. The place is very promising but the downside is the service.

As the title suggests, it has to be the no 1 worst hotel I have ever stayed in! The rooms are rough around the edges, and showing it's age, there was a hole in the roof in the bathroom, the bath looked dirty, there were stains over the carpet and the whole place had an unclean feel about it. The corridor was full of kids riding bikes up and down and making a lot of noise, not what you need after you had spent 26 hours travelling! The food for breakfast was just disgusting, there is no proper coffee machine or milk for that matter so you have to use the sachets of creamer, you take one sip and head for Starbucks around the front of the building! Just avoid!