3-Star Hotels in Sugar Land

The overall hotel is a bit old, but it's ok. The surrounding is very lively

There is a beautiful lake behind the hotel Unfortunately, I was too busy on a business trip and never had the chance to go down The hotel is a bit old. When I checked in, there were children attending an event. There were a lot of people Overall, it is a good hotel near Sugar City

I wanted to love this hotel as I have stayed at SpringHill's before. However when we arrived to check in for our 3 night stay at around 8:30pm, they didn't have a room ready for us and we had to wait around 20 minutes for the room. The front desk employee did offer us snacks during our wait. The room did not have enough towels, sofa sleeper cushions were stained as one of the bed comforters. Refrigerator did not work either. On the second day we discovered mold on the ceiling by the window. We were moved to a new room. Customer service was great. The other problem I had was that when making the reservation, the room was advertised as having a trundle bed. That was not the case. None of their rooms have trundle beds according to staff. Breakfast was ok but could be better. On our last morning, they were out of almost everything when we went a little after 8am.

Checking in with a 12-year-old child, the room is clean and the bed is big, Free parking lot, gas station next door, easy to buy water and other daily necessities

The shower wouldn’t drain; the phone in the room didn’t work to contact the front desk, so I had to call from my cellphone. I was told maintenance would be on the way. Needless to say no one showed up. We had to wait 35 minutes for the water to drain before the next person could shower.

During the epidemic, there were not many people, friendly and clean, Wi-Fi, generally equivalent to the domestic Samsung, no bottled water was delivered, the refrigerator was empty, there were coffee machines and coffee, and the water was boiled in the hand washing...

The room facilities are average, but the service is thoughtful, fast and considerate. The location is excellent and the price is affordable. It is close to the main transportation hub in the south of the city and Cosco Chinatown for shopping, dining and travel.

The hotel is relatively new, the decoration style is simple, and the price is reasonable; the hall and hall on the first floor are not large, but they are bright and comfortable. A festive Christmas tree is a festive atmosphere; the two big bed rooms are booked, 1.5 meters wide sleep comfortably and steadily. The Wi-Fi network is not good, the third floor corridor information is only one grid, and the room is not covered at all.

Hotel services and facilities are good. The types of breakfast food are good.

My husband and had a great stay. The room was very clean and the beds are very comfortable. The breakfast was a grab and go but I was happy to see Shipley donuts when I went to grab some coffee. The gentleman that night that checked us in was very friendly. We will definitely go back ...