Hotel Baikal - All Inclusive

Had a really nice stay there. The food was amazing (the snack bar was great). The buffet during the morning, midday and evening was amazing with a lot of variety. The staff was especially amazing and really friendly and the animation team was keeping us all entertained and fit during the stay.

This is a great hotel. Beautifully renovated and a huge buffet. The food is tasty but doesn’t offer many healthy options. Everything seems to be either pizza, pasta, fried food or swimming in gravy. They serve almost the same everyday but that’s what you expect when booking all inclusive. Food is very kid friendly. The animations team is amazing and have been entertaining us the entire week. This is a good place for both families, couples and friends. They do lots of activities and shows for everyone. The hotel, however, does seem too small to the amount of guests staying here. You will have to expect a waiting time at the restaurant for approximately 10-30 minutes depending on whether you’d like a table outside or inside. The evening entertainment is right next to the restaurant so people will reserve the tables from dinner time to evening which makes it hard to get a table. At the pool it is forbidden to reserve the sunbeds but people do it anyway. The staff members try to remove towels but not enough. We stayed 7 days but only managed to get a subbed at the pool 1 day. The bar offers a great selection of snacks and drinks all day long.

We came back from Bulgaria yesterday and we were completely satisfied. The hotel was close to the sea, beautiful, modern, clean, every day cleaning the room, clean towels. Great selection of tasty food. Most of all we must highlight the animation team led by the energetic, ever smiling Vikki. The animators were all amazing with smiles on their faces. They had a million activities all day. And not just the classic activities like zumba and kids club, but they had a performance prepared for every night, either theatre, dance, music and they performed in everything. They were constantly going around among the people and getting them excited and in the evening, when their program for the visitors was over, they were still rehearsing more performances. They are incredibly hardworking and talented people who do their work with love. The children absolutely fell in love with them. We had a lot of fun with the Baikal animation team. Thank you. 🫶

Very nice and friendly staff. You can't get a place in the pool if you don't go there like before 7 in the morning. Too little beds around it, and people reserve them. I would hope that if the hotel has rules for the pool, they would also check people follow them. The reserving and ball-playing was prohibited in the pool, but still, there was several children and adults playing with balls which of course didn't stay in the pool all the time. Very annoying. The pool also closes at 18.00 so it's all children's play time in there the whole day time. So. I didn't use the pool at all. Luckily the beach is near by. The food is good and versatile. Warm food is quite greasy, and there was quite difficult to find only healthy options. The restaurant was very busy and you have to wait for a table if you go for a dinner like 18-19.30. There is no a real gym at the hotel. The wifi is very poor, and i used my own mobile data. The hair dryer in the room did't work, almost got in to flames when i tried, and when i told from it to the reception in the first day, nothing was done. So if you have a long hair like me, take your own hair dryer. The room was very clean and nice and from ours (279) there was a pool view. I used ear plugs when i slept, because there was quite a lot of noise coming inside the room. We got to keep the room until 19 at the last day and it cost 90 bgn, and we were very happy with that because the transport for our flight was in the evening. All in all, i would recommend for children friendly people who are patient and like to go to the beach for swimming and spending time.

On arrival to the hotel, it was clean spacious and well kept, checked into room and nipped out for some food as we had arrived late. Rooms were lovely and clean and well maintained the whole trip. Food- edible snack bar by far the best food on site and the man who works there absolutely lovely. As with all buffets can get quite repetitive and boring after a while. But there are plenty of nice places to eat off site within walking distance. Staff- bar staff and restaurant staff have been some of the most miserable and rude people I have ever met. I have never been to a hotel where you have been unable to engage or have a laugh with the staff and this was a real let down here. Animation team- could use some improvement, a better range of games to keep visitors interested we only saw staff poolside playing games twice while we there.. There is aqua gym and yoga daily. Night entertainment was a bit dull although entertainer vicky was very upbeat and tried really hard. She is wasted here but her enthusiasm is infectious and we wish her well. Pool- not a massive amount of sunbeds, 1st week unless you were down by 7am you weren't getting one, however by the 2nd week the lifeguard was removing towels from beds if people had left them, this worked well because it meant when you came down at 11 there were Still beds as people weren't bothering to lay out there towels early. Pool could really do with some repairs, there were several tiles missing and we went as a group of 16 and several of.the party cut there feet in the pool. All in all stay was enjoyable but a few things could be adjusted.

It was our first time to Bulgary and we went for 14 days. We stayed in a big studio with 2 toilets. There was one 2 pers bed and 1 sofa that was seperared so our 2 daughters could sleep. The bed was too hard. The hotel did try to seperare the sofabeds more but it still is not a bed but a sofa. The cleaning was perfect and every day new sheets and new towels! The food was a large variety you can chose from. But the basics (pasta, pizza, rice, salad) stayed the same. The food was never warm enough as the ice-cream was always melted... My husband went to the pool every day at 6.30 to lay towels but even then a lot of beds were already reserved. Worst thing in the hotel is no wifi in the room and everywhere else in the hotel unreliable. Animation team are hardworking, especially Vicky!