Helena Sands

Fab hotel Great food Lovely sea views Good location Nice sandy beach Excellent facilities Shop & stalls nearby Good transport links

Went for a week's fly and flop holiday. Weather was amazing, not too hot. Hotel was tucked away at the end of Sunny Beach ***** so its a bit quieter than the rest of it. There is a little noddy train that tales you from one end to the other for approx 6 Lev (will be euros from Jan 26) along the promenade. Alternatively it is a lovely strill or for those who need help there is the Neesebar Mobility services where you can hire a mobility scooter for approx £10 per day. Beware though that Bulgaria does not really cater for disabled people on mobility scooters with the roads and pavements etc. Back to the hotel, Helena Sands is the beach side hotel (half board) with Helena Park behind it (all inclusive). The hotel is clean and tidy and well looked after. The rooms were of a generous size with free safe. Hairdryer a bit pants and no iron in the room. Bathroom was lovely and clean. No complaints. Loud music a couple of nights during the week, from neighbouring hotel, but nothing that ear plugs wouldn't solve. Food - I am the fussiest person on earth when it comes to holiday food and believe me this was the BEST food I've ever had on holiday. The choicest cuts of meat. You could virtually have a roast dinner every night if you wanted, loads of different choices every evening. You would struggle to go hungry here. Breakfast was also superb. The only downside was that all drinks were very expensive, even the water. To get round this me and my sister took our own drinks down to dinner with us every evening . There is a local Carrefour a few hundred yards away so we went there to stock up on soft drinks and the alcohol was bought on the way out at the airport. There was no entertainment in this hotel on an evening and for us there could've been some background music from speakers but there wasn't and it resulted in a very drab atmosphere. If you wanted entertainment you could always go across to the All Inclusive side - just remember to take your own drinks. The pool was absolutely freezing but there is also am indoor heated pool if you prefer that. Beware of the woman at the Spa - totally put me off having a massage by the 'hard sell' She was relentless. Overall, a fabulous holiday, great food, friendly staff and some great local bars within walking distance. Average age of clientele - 60 yrs + (could just have been due to the kids being back at school)

Overall a great hotel. Good location - away from the main ***** so quieter but means reasonable walk to most bars and restaurants. Welcoming, friendly staff who were keen to help. Good sized, well equipped rooms. Rooms cleaned daily and fresh towels supplied. Very good selection at breakfast. Few children which for us was a bonus. Few negatives unfortunately- pool was freezing and could have done with being heated. Hairdryer in room not very powerful and mattresses very soft. Also could have done with lunch restaurant on site. Overall if you want to go to Sunny Beach I would recommend Helena Sands Resort

First holiday in 13 years, best holiday ever. Hotel was absolutely beautiful, staff could not do enough for you they were all lovely. The food and presentation were first class, never have I seen anything like it. I will definitely be going back soon.

Good hotel , very clean. Plenty of sun beds around pool and on beach which are free for hotel guests. Food was excellent and varied. The Entainment team are a little over enthusiastic .

What a fabulous hotel could not fault the staff and the hotel. We only had bed and breakfast the breakfast bar was vast everything you could wish for and more. Excellent coffee as well. Breakfast staff speak multiple languages and very helpful. The room is spacious very clean as well as the swimming pool area being very clean and well run. We used the spa that was very reasonably priced and the highest quality. The reception staff speak multiple languages and are extremely friendly. Definitely returning can’t wait to come back.