Helena Park - Ultra All Inclusive

I stayed here for four nights with my 17 year old daughter. Good choice of food. Impressive breakfast. There is a themed a la carte night in the pool restaurant 3 times a week but you have to book at least a day before so we didn’t get chance to try it. Cash machine in lobby. Aldo across the road. Beach is reached through Helena Sands. The sun bed area for the beach for Helena guests is not directly outside the hotel, it is a little to the right. Life guards on duty. We enjoyed watching the sunrise at 6am, while swimming in the sea, which was amazing and it was surprising how many people were there doing the same thing at that time. We have use of Helena Sands, but not the outside pool, which we hadn’t realised til we were (politely) asked to leave the pool. Helena Sands has a wonderful atmosphere, larger pool and beautiful reception area with lots of fish tanks. It was more serene than Helena Park and is not AI. Helena Park has a group of entertainment staff that work really hard at getting people involved. This seemed a bit much at first, but at times they weren’t there we missed them. A great mix of nationalities in the hotel - German, Polish and not many English. There are 4 bars - pool, restaurant, lobby and saloon bar. On the last evening we got the train outside of HelenaSands . This led us to a whole new world that we were previously unaware of which was 6 lev each way. It was a mix of Vegas, Blackpool and a fun fair. And was very busy. Who knew! My daughter and I did karaoke. Glad our hotel was at one end of the beach and not in the middle of all that. As others say, the beach bar is not part of AI. Got the bus for 3 lev each way to Nessebar, from the bus stop out side the hotel, across the road outside Aldo. There is a schedule of bus times up in reception. This was a lovely historic place. About 15/20 mins on the bus. Did a half day jeep tour which took us into the mountains and gave us some insight into the real Bulgaria. We flew back at 10pm (pick up at 7pm) and had the vacate the room at 12. This was fine as we still had use of all inclusive, and the pool and use of courtesy room for half an hour, which we booked the day before (you can’t book earlier than the day before). Overall we had a great time (once we worked out what we could and couldn’t do) and wished we could stay a bit longer.

A wonderful hotel with plenty of pools for us to use unfortunately weather was not on our side so ended up in the indoor pool which was amazing, staff were very friendly and helpful could do with smiling a bit more though. Beach was across the road from the hotel did not use though in the height of the summer this area would very busy and wonderful, we made the best of what we had and had a fab time.

Amazing hotel, lovely deco, great staff, the room was lovely and amazing the only thing what didn’t give the 5 out of 5 was the food the same every day what made us go out most nights

Thank you so much for a wonderful experience.. staff were lovely and so attentive and too the chefs that changed up the menu everyday it was just lovely.. I supervise a restaurant here in Ireland and I was very impressed will return with my friends soon

Just left Helena Resort after 10 nights here On arrival the process of checking in was straightforward. The room we had was spacious and just the right temperature due to the aircon. We had a balcony,the view not so good but was rarely out there. The bathroom was fine,shower was powerful. One thing that could’ve improved the bathroom would’ve been some Hand soap like there is in all the toilets outside the room I was wary about the food situation as I’m very fussy,but I have to say I ate extremely well during my stay,the main restaurant had so much to choose from,the staff in there worked very hard and are a credit to the hotel and the Blue Lagoon snack bar by the pool was very nice,with a lot of variety The drinks were the only letdown for me,2 of my friends only drink Cider and when ordering one on the first day,they had never heard of that drink so had to drink cocktails (which they enjoyed) and soft drinks The pool was okay,a little cold when you get in but you got used to it. There were plenty of sun loungers The Animation team were good,they tried their best to get people involved but going by who was here they just wanted a quiet holiday The sister hotel (not all inclusive) looked very nice,with a much nicer pool. We could use the indoor pool there but we didn’t There was also a gym,sauna and massage there but declined All in all I enjoyed my time here and I’d definitely recommend it to everyone

Stayed here with family quick check in room was good ,the restaurant had a great selection of food I've stayed in plenty of hotels and this had the best selection ,the pool snack bar had lovely pizzas and small selection of food and fruit and also ice cream that finished about 4.30.The animation team were really hard working and tried their best to get people to join in the games they all seemed nice .The nighttime entertainment was mainly the animation team doing shows but they did have live music a couple of times.I found all the staff really nice and polite never had a problem with anyone. Just outside the hotel at the back is a lovely beach with beach bars shops and fun pubs with bingo and karaoke it's a nice walk along the beach area lots of sunbeds aswell belonging to the hotel which are free in a certain area. Overall it's a lovely hotel to stay the drinks were good aswell, I wouldn't hesitate to stay there again.