Four Points by Sheraton Sunny Beach

Excellent location excellent breakfast.

We returned from a globus trip to Costa Rica which was very disappointing. We signed up for small group and had 46 people in our group. Tour leader spoke more Spanish than English. Did not address whole group. Very disappointed.will not use again.

Returned from my first ever trip to Bulgaria using Balkan Holidays not knowing what to expect thanks to Four Points Hotel had a fantastic and memorable holiday in Bulgaria .The welcome by English speaking receptionists ( Sydney thanks for your help and the porters) was first class. The hotel is superbly fitted clean and modern throughout .The hotel was only partially open due to refurbishment so generally a lack of customers but this did make it very spacious in public areas and the swimming pool area has ample sun beds or upright seats. The location is superb very central but away from any noise intrusion. Our rooms were on the rear of hotel so got the afternoon and evening sun and some fantastic sun sets visible over the hills. Breakfast buffet was a good as you could want and staff very attentive and clearly want to please you.Only drawback did have some mechanical issues with hot water and air conditioning ( Sunny Beach is not excessively hot and cools down at night so a/c not a major issue ) otherwise would be 5 stars .

We used this hotel for approx 15 years somtimes for three weeks at a time. We were more than happy with it and the price. It now seems that they are pricing themselves out the market. It's totally overpriced. Still no extra loungers. Can't request a room as they won't guarantee you get the specific room. Sorry Balkan but it's your last. Plenty other good hotels for half the price. Bye Bye.