Guest User
October 13, 2024
First of all, why was there no gift for guests when they checked in? I stayed at Four Seasons Hotels in other cities that offered that, why didn’t you tell me about that in Suqian? , and secondly, your front desk service attitude is really bad? What do the service staff wear? Secondly, you told me that your breakfast would end at 10:30, but I went to eat around 9:50 or 10:00, and the restaurant told me that there was no food. Since they didn't provide meals, why did you tell me the time? Are you a complete ****? As for your Hotel Four Seasons, I wanted to find a shoe cleaning tool, but the front desk clerk didn't even look at it and told me that they didn't have it. When I was in other cities, people provided me with this service, but you can't provide any service at all. How can you be called a mid- to high-end hotel? What’s the difference between you and a small shabby hotel? The service is rubbish
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