3-Star Hotels in Surabaya

It was a good price for an executive suite room! There was a bathtub, large room & bed, sofa, desk, fridge, all for around IDR 600K for a night. The lighting was so bright (which I like) because it had 2 windows and you could see the pretty sunset in the west side! Bed was comfy and pillow didn't smell at all. AC and fridge was cold enough. But the amenities were too standard, we didn't even get a shower cap or hand soap at the sink. They only provided one for all ”soap-shampoo-conditioner” at the shower which was nice for the environment, and cotton buds. The breakfast was so standard and they charged my son (this is the first time in any other hotel). Luckily it was for a small amount of money. Overall it was a pleasant stay because my son and husband love having a bath at the bathtub (we don't have any in our house). Oh and the smart TV provides youtube and prime videos. Perfect for a weekend-getaway!

The location is near the mall & food stall. Location is a little bit difficult to find ( me lost at the first time arrive). Request for iron board but need to waiting others room use ( take turn) Overall ok

Service at check-in is good, friendly. The cleanliness of the room is ok, what needs to be improved is the cleanliness of the linen which is very lacking, it would be better if it was kept clean and there were no spots. For parking fees, it should be made free because parking fees will be multiplied if guests often leave the hotel and come back to rest, info from the front office, that free parking tickets are only obtained according to the number of nights we stay, even then we have to inform the front office by showing a parking ticket. I also forgot to show it to the front office, the hotel can cooperate with parking management services, maybe by showing a room card you can park for free

The Zest Hotel is a very wonderful and friendly hotel. I’m very happy with my stay. The staff, always smiling and ready to attend to your everyday needs. The restaurant on the 1st floor is very delicious and the employees there are always happy to serve you. Wonderful and delicious food. The room itself is wonderful too. The wifi works well and had no issues connecting to it. The bed is very comfortable. I got a wonderful view. Everything went well. I definitely will return next time. Thank you so much.

It was my first experience to stay at Ibis Hotel Besuki Rahmat... The hotel located in the centre of Surabaya, near to Tunjungan Plaza Mall and besides the hotel there was an convenient store.. So if you hungry at night you can go diretly to the store.. The Hotel staff also very helpfull and nice to the guest.. For the room also clean and quite big.. There was food court also behind the hotel which is sell a lot of food and traditional food.. One of best hotel in Surabaya... Good jod team..

Aston Inn Jemursari has a very small parking lot, making it difficult for guests who bring vehicles (even though valet parking is provided by the hotel). The breakfast menu can't expect much, because what you get is what you pay for. Modern rooms, but cleanliness can still be improved. The staff is quite friendly, but the receptionist doesn't work fast enough. Located on a small street, not on the main road.

Booked the smallest room. Enough for a night, since we left in the morning. Aircon cold enough for us to sleep well thru the night. Super rare to find foldable bench on the shower & foldable luggage rack in the room, although the rack is broken. No space to put bottles im shower, and the rain shower didn't work. Interior finishing is rusted & dirty....needs some improvement.

Hotel lobby was ok. The check in was quick. Once we got to our room I was fascinated. Large room with super large bed. Room service was affordable. The downside was the pool which was small in my opinion. Beside is Tunjungan Plaza. Sooooo big you will get lost inside. We chose this hotel as it’s near to the National Day celebrations. Will choose the Swiss belinn brand again.

Me and my friends had an amazing stay here. The staff are very responsive and helped me fixed my suitcase. They also helped us install Netflix in our room. The room was great and we got the view of Surabaya as well. The only thing that they need to be improve is the lighting in the room cause it is a little bit dark for me.

Small but mighty....yellowish toilet & no blackout curtain, but the AC was cold enough for us, the shower works perfect & the water pressure strong enough. Quite large for us. Great idea to provide all-you-can- have welcome drinks and water dispenser on each floor....close to train station & a few minimarkets