Lakeside Hotel Suzhou

I bought a hotel for New Year's Eve dinner as a group purchase and came here for a big family gathering. The hotel is easy to find. It's very quiet and suitable for self-cultivation. However, the facilities are a bit old. The carpet in the room is seriously pilled. There is dust everywhere. It's very old... The sockets also have leakage. Quite scary... The waiters have very good attitudes and are basically responsive to all requests. I am very satisfied with the room service! The New Year's Eve dishes purchased in the group are very simple and taste pretty good...The breakfast is quite confusing and there are very few varieties. When there are more people eating, it will be troublesome and easy to be full...the plate will be empty... Overall...not recommended...

The equipment is old, and the air conditioner is louder than the bathroom exhaust fan. It has a certain impact on sleep at night.

The location of this hotel is quite remote, and the surrounding environment is quite quiet. The breakfast in the hotel is not very good, and the staff eats casually. I guess the management is lax or they just don't pay attention at all.

No air conditioning, I don't know if it was booked online or something, I spent a lot of money, but the experience was not good

You Xiaofeng and Zhang Yue at the front desk are very enthusiastic and the service is very good. The rooms are also good and clean.

The worst hotel I have ever stayed in, bar none. 1. Facilities and breakfast issues have been commented on by others, so I won’t go into details here. 2. In the cold winter, it was so hot that I couldn’t sleep, and the solution was even more annoying: I was told first that I couldn’t turn on the air conditioner (split brain). I originally wanted to turn on the refrigeration, but the key is that there is no refrigeration function, so I had to turn it off immediately; then tell me Sleep with the window open. Sleep with the window open in the winter (split brain again). There is a cold breeze outside. Open the window to cool down. If you close the window again, the temperature rises again (the air conditioner is not turned on). After struggling until about 3 o'clock, I asked for an electric fan. After searching around, I was told that there was none and it had been rented out (this room should not be the only one with the problem). Finally, the manager on duty found an industrial fan from nowhere and asked for one. night. Not a word of apology. 3. I chose this hotel mainly because it offered free tickets to Huayi Brothers Movie Park when staying at the hotel. Unfortunately, it was rainy and windy the next day. When we arrived at Huayi Brothers Paradise, people suggested rescheduling or refunding the tickets. Just contact Ctrip or the merchant. Ctrip’s customer service was very proactive in communicating. The merchant’s response was that they would not refund or change the booking. It is understandable that the merchant would not agree to change the booking. It was strange that the merchant did not agree to change the booking. There is no problem with changing the booking in Renjia Paradise, and there is no loss for your business to change the booking. There is no reason to disagree. Later I figured it out, this businessman probably hopes that if it rains, customers can make more money by not going to the park. 4. I can only say that the routines are deep, the service is poor, and the facilities are poor.