A stay at Chateau on the Park - Christchurch, a DoubleTree by Hilton places you in the heart of Christchurch, steps from Hagley Park and a 15-minute drive from Christchurch International Airport. This hotel is 1.5 mi (2.3 km) from Christchurch City Center and 1.7 mi (2.7 km) from University of Canterbury. Don't miss out on recreational opportunities including an outdoor pool and a fitness centre. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Ask our friendly Front Desk for a free shuttle to the City Center, or you can catch a ride to nearby destinations on taxi or public bus in front of the hotel. Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Garden Court Brasserie, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favourite drink at the Little Red Fox bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business centre, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self-parking is available onsite. Make yourself at home in one of the individually furnished guestrooms, featuring refrigerators, kettle, free tea & coffee. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as alarm clock, working chair and desk.
"I stayed at this hotel for three nights in Christchurch. Overall, it maintained Hilton's usual high standards and was generally satisfying.
**Ambiance:** The hotel is beautiful, with vibrant flowers in the garden. Enjoying breakfast in the restaurant with a view of the garden outside the window was a real pleasure. The hotel is also very close to the city center. On a sunny day, it was lovely to walk to the city center, visit the Botanic Gardens, the Arts Centre, the Riverside Market, and the Cardboard Cathedral, all while strolling along the Avon River. I managed to check off many attractions without even realizing it.
**Cleanliness:** Housekeeping was prompt, and the room was clean and tidy. I didn't find any dirty spots.
**Facilities:** The hotel seems to be a bit old, so the facilities aren't brand new, but they are sufficient and well-equipped, including a hairdryer, iron, kettle, refrigerator, and air conditioning – enough for a short stay. The room's balcony was also nice, overlooking a lawn, perfect for some peaceful relaxation. The only drawback was the poor soundproofing in the room. The room next door frequently opened and closed their door, sometimes more than ten times between 10 PM and 1 AM, and at one point, it was every ten minutes or so. Each time, it made a huge noise that felt like the bed was shaking, waking me up multiple times. I even started to wonder if countless people were staying next door. This kind of thing is really down to luck, but better sound insulation would have made for a less disturbing stay.
**Service:** The front desk staff were very polite and enthusiastic during both check-in and check-out, which left a great impression. We were given two bottles of water and two warm cookies upon check-in, which was a thoughtful touch. The only thing that left a bad taste in my mouth was the suspected subtle racial discrimination from the restaurant's reception staff. I stayed here for three days and saw many other Chinese tourists. Not once did I hear the staff say goodbye or thank you to us when we left the restaurant. They would just stand there, pretending not to see us, but then smile and thank the Caucasian guests walking behind us. This happened every single time for three days, and they pretended not to see other Chinese guests leaving too. I have to wonder, is this how the hotel trains its staff? To provide different service based on race? These staff members, who were older and positioned at the restaurant entrance for greeting and guiding, were not the young, busy servers inside the restaurant, who did a great job. Based on this subtle differential treatment, I can only give the service three stars, no more."